How to Write ChatGPT Prompts: Dos and Don’ts

Chat_GTP_Prompts

This article was original published in January 2025, and updated in December 2025

At first blush, using ChatGPT might seem like you’re unlocking a treasure chest of possibilities. But the reality is that without the right key, you’re likely to end up with a lot of “fluff” (as ChatGPT loves to say) instead of gold. That’s where mastering the art of writing effective ChatGPT prompts comes in — because even the most advanced AI models need clear guidance to deliver useful results.

Whether you’re brainstorming ideas, drafting emails, or solving complex problems, writing effective prompts can transform your interaction with AI from frustrating to fabulous. In this ChatGPT prompt guide, we’ll dive into the dos and don’ts of writing the best prompts for ChatGPT so that your results are precise, creative, and actionable.

Key Takeaways:

  • Clear prompts = better results: Specific instructions help ChatGPT produce accurate and useful outputs.
  • Provide context: Background information ensures responses are relevant and tailored.
  • Specify task, format, and examples: Tell the AI exactly what to do and how to present it.
  • Define role and tone: Guiding perspective and style improves alignment with your goals.
  • Use constraints and iterate: Limit scope, fact-check, and refine prompts for optimal results.

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What is a ChatGPT Prompt?

A ChatGPT prompt is the input or instruction you provide to ChatGPT to generate a response. Think of a ChatGPT prompt as a question, statement, or directive that guides the AI’s output. And while ChatGPT is one of the best AI tools for business, the reality is that the quality and structure of your prompt directly influence how much you can really get out of it. 

At its core, a good prompt establishes clarity, sets expectations, and provides enough detail for the AI to understand the task. Whether you’re creating content, solving problems, or brainstorming ideas, mastering ChatGPT prompting can revolutionize your AI interactions and experience.

What is a Large Language Model (LLM) and Generative AI?

ChatGPT is powered by a large language model (LLM), a type of AI trained on vast amounts of text to understand language patterns, context, and meaning. As a generative AI, a large language model like this doesn’t just pull information—it creates new text based on the instructions you give it. That’s why the way you write your prompts matters so much: it helps guide the AI to generate desired outputs that are accurate, relevant, and tailored to your needs.

What is Prompt Engineering?

Prompt engineering is the practice of designing and refining ChatGPT prompts to get the most useful, accurate, and creative responses possible. It’s more than just asking questions; it’s about strategically crafting prompts so the generative AI understands exactly what you need. By applying prompt engineering techniques, you can guide ChatGPT to generate outputs that meet your goals.

How to Write ChatGPT Prompts: Dos

The question is then, how to put this prompt engineering in practice? The following dos tackle just that, giving you tools you need to write effective prompts that get the most out of ChatGPT. 

Do: Give Context

Let’s start with our first, very-important “do”: context. It’s the background information we give in a prompt—think of it like setting the stage for a conversation. Providing context is one of the key techniques in prompt engineering, as it helps generative AI understand your requirements more accurately. The more context you provide, the better ChatGPT can understand your request and give you a response that actually helps. 

For example: Imagine you want it to draft a welcome email for new subscribers. Before you get to the request, give ChatGPT more background info. You could provide the following context: “I run a small, family-owned business selling eco-friendly pet supplies. We offer new email subscribers 20% off with the code WELCOME when they sign up for your newsletter. Please craft a friendly welcome email.” 

Or, “I work at an interior design shop and have a team of ten people working for me. The business has done particularly well this last year and we are giving out bonuses to thank employees for their hard work and loyalty. Please craft an email sharing this announcement.”

The first part of each request is the context. We could easily create more detailed prompts in order to produce emails that are even more customized and accurate. Indeed, the more specific your context, the better the AI can align with your expectations rather than giving you generic or unrelated outputs that really don’t get the job done.

Go beyond ChatGPT and get the most of AI right as you create your marketing emails. With SiteGround Email Marketing, you can take advantage of our built-in, email creation-trained AI to help you produce the best emails possible.

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Let’s look at another “context” example. Check out the responses for these two prompts. The first one is quite vague with little context, and the second one much more detailed. 

ChatGPT Prompt 1—with little context:

chatgpt-prompt-without-detailed-description

ChatGPT Prompt 2—with detailed context:

best-prompts-for-chatgpt-with-detailed-context

Notice that the initial prompt didn’t even mention anything about eco-friendly or sustainability. So without specifics, ChatGPT just filled in the blanks, as it is wont to do. Meanwhile, in the second prompt, the response is detailed, informative, and motivating. A little relevant context goes a long way when it comes to getting a quality result.

Do: Identify a Task

Next is the task—this is where you define exactly what you want ChatGPT to do. Do you need advice? A list of ideas? A detailed plan? Or, as was the case in our previous example, an SMS text? Imagine exactly what kind of information you need, and don’t be afraid to tell ChatGPT precisely that by giving it clear instructions and being extra specific.

  • “Create a to-do list for throwing a toddler’s birthday party.”
  • “Draft an Instagram caption for a summer travel photo for my tourism business.”
  • “Brainstorm three unique business ideas related to sustainable fashion.”
  • “Please give me 10 domain name ideas for my locally owned house plant business in Detroit.”
Best-chatgpt-prompt-identify-a-task

By defining the task, you help ChatGPT produce output that is actionable and relevant, and not something that you need to rework and reorganize. Add the aforementioned context, and you’re on your way to much more valuable and relevant responses.

Do: Define a Format

Format involves using clear and specific prompts to clarify how you want the answer to be presented. This could be a bullet-point list, a 100-word paragraph, or even a table. Stating the desired format helps ChatGPT structure its response accordingly, and makes life easier for you. A few examples include:

  • “List three benefits of using renewable energy in bullet points.”
  • “Create a checklist of ways I can improve my website speed.”
  • “Provide a table comparing the population size of the world’s three largest cities.”
  • “Write a 500-word dialogue between two teenaged characters discussing their favorite movies.”
chatgpt-prompting-identify-format

And don’t be shy here! You can get as detailed and specific with the format as you like. You could provide a precise article outline. Or maybe you need your table organized in just the right way—columns that say this, rows that say that. Perhaps you want an example for each bullet point. Really envision the final output, define it, and then tell ChatGPT exactly what you want.

Do: Provide Examples

One of the most effective ways to guide ChatGPT is to provide examples of the kind of content you want it to produce for you. This could mean sharing an existing blog post, a sample press release, or types of emails you’ve previously sent. By doing this, you’re prompting ChatGPT in a way that demonstrates exactly what you’re looking for in terms of style, format, or whatever it is you fancy—even if you’re unsure how to write prompts. 

Using examples can be particularly helpful when you’re producing AI-generated content that you want to be similar to what you’ve already produced. So let’s say you sell a bunch of products, each with a product description in a similar format (same length, type of details, format). If you have a new product, you can just tell ChatGPT the new product’s features, provide another product description as an example, and ask it to produce a similar description for your new product.

best-chatgpt-prompts-with-an-example

Do: Specify a Role

By assigning a role in your prompts, you provide additional context that shapes how generative AI creates its reply. This is another prompt engineering tactic that helps align ChatGPT’s output with the perspective or expertise you need. Because when you give the AI a role, it can adopt the necessary tone, terminology, and perspective for the task. Examples include:

  • “Act as a personal trainer and create a seven-day beginner workout plan.”
  • “You are a marketing expert. Write ten tagline options for a new organic skincare brand.”
  • “Pretend you’re a teacher explaining the basics of algebra to middle school students.”
chatgpt-prompt-specify-a-role

You can get even more creative with role assignment, though. Give ChatGPT a role—such as, let’s say, ask it to pretend to be a job recruiter for a software engineering job that you’re interested in. Provide it with context around the job position and ask it to carry out a mock interview with you. 

Or maybe you need to have a tough conversation with a friend about how they are always canceling on you last minute. Again, just tell ChatGPT a bit about the situation (the context), and ask it to act as your friend (the role) and carry out a practice conversation with you (the task). 

Do: Clarify Tone of Voice

Tone of voice can completely change the way a copy response feels. Maybe you want a formal, professional tone for an investor proposal, or a casual, friendly tone for your event’s promotional materials and blog post. Specifying this will help you get the vibe you’re looking for.

Whether you’re aiming for professionalism, friendliness, humor, or formality, clarifying the tone helps set the mood for the content. For example:

  • “Write a friendly and casual thank-you email for attending a webinar.”
  • “Draft a formal letter to request sponsorship for an event.”
  • “Create a humorous caption for a dog wearing sunglasses.”
  • “Produce ten playful email subject line options about a guided walking tour of Rome.”
best-chatgpt-prompts-tone-of-voice

Let’s look at this a little more closely with another example. Check out the difference in response when we specify tone. The response differences are subtle, but the vibe definitely changes when we give ChatGPT guidance on tone.

No tone specification

chatgpt-prompting-without-specifying-tone

With tone specification

best-chatgpt-prompts-specify-tone

Do: Leverage Constraints

The most effective prompts include constraints in order to guide the AI to focus on specific aspects of the task, making the output more targeted and efficient. Basically, you’re telling ChatGPT what you want it to do and specifically what you don’t want it to do. This helps to keep ChatGPT from wandering off into unwanted territories or providing you something completely different than what you were looking for.

Examples include:

  • “Write a summary of this article. It should be no longer than 50 words.”
  • “You are a marketing expert. Write ten tagline options for a new organic skincare brand, but the taglines should only have three words.”
  • “Create a Black Friday email to go out to my subscribers, but don’t use the words “Christmas” or “Thanksgiving.”
  • “Generate a social media post that includes the words ‘adventure awaits,’ and is no longer that 60 characters. ”
chatgpt-prompt-with-a-constraint

In the above example, we’ve given information about the brand, as well as a constraint In the above example, we’ve given information about the brand, as well as a constraint around the length of the tagline, thus refining the results. As you can see, constraints help narrow the scope of the response, ensuring it aligns closely with your requirements.

How to Write ChatGPT Prompts: Don’ts

ChatGPT benefits from constraints and, well, so do we! That’s where the “don’ts” come in. Indeed, as you produce your prompts, there are several “don’ts” to keep in mind. 

Don’t: Use Vague ChatGPT Prompts

Vague questions lead to vague answers, and nobody wants that. As we’ve discussed above, ChatGPT thrives on specificity, so the more detail you provide, the more useful the response will be. 

For example:

  • Instead of asking, “Please give me some good outdoor activity ideas?” try: “What are some fun outdoor activities for kids and families in the Austin area during spring?”
  • Instead of saying, “Give me some marketing ideas for my new business,” specify: “Please give me five digital marketing ideas for my new online store that can easily be implemented by someone without a lot of tech knowledge or a big budget. Also provide me with email marketing metrics that I can use to measure success, and tell me how to analyze them.”

In the marketing example, ChatGPT might give you ideas that apply to a brick-and-mortar shop, or perhaps to a business with a big budget. It might tell you to build an elaborate advertising campaign, even though you don’t have the money or know-how. Whereas in the more-detailed ChatGPT prompt, you’ll be getting measurable ideas that are relevant to your online business, within your budget, and likely within your skillset.

Bonus tip: Don’t forget to leverage our previous “dos!” You could identify the format and ask ChatGPT to put all of these ideas into a table, or organize them in any way that would help you to make the results more actionable.

Don’t: Assume Accuracy

While ChatGPT is powerful, it’s not infallible. It may produce outdated or incorrect information, especially when dealing with niche topics or rapidly evolving industries. It’s also, shall we say, kind of a people pleaser. That is, if you ask it a question, it feels compelled to give you an answer, and sometimes this just means it fills in the blanks with random and not-so-accurate info. 

As such, always fact-check critical details, such as statistics, dates, or specific claims, to ensure accuracy. For example:

  • If ChatGPT provides data about market trends, verify the source before including it in a presentation.
  • When using the AI for research, cross-reference the information with reliable, up-to-date sources.

Another way to ensure accuracy is by providing ChatGPT with the source information. So instead of asking it “what is Nike’s value proposition?”, you could provide it with Nike’s website URL, and say, “based on this website, what is Nike’s value proposition?” That way, you know ChatGPT is pulling the answer directly from the source, rather than from unknown and possibly unreliable corners of the internet.

Long story short, this prompt guide highlights how to think of ChatGPT as a helpful assistant, not an authoritative expert. That means you’re the quality control and, when it comes to accuracy, the buck stops with you.

Don’t: Settle for the First Answer

The first response isn’t always the best; this is why iterative prompt engineering is important—you can tweak and refine your prompts until the AI gives you the most useful result. For instance:

  • If the response feels too formal, you can say: “Rewrite this with a friendlier tone.” Still not what you’re looking for? Tell it what you do or don’t like, and ask it to try again. And then again…and again, until you’re satisfied.
  • If the output lacks depth, try: “Can you expand on this idea with examples?”
  • If the answer doesn’t feel actionable enough, ask: “please provide a list of next steps.”

Also, you can totally build on ChatGPT’s answers! So if it gives you a bulleted list, you might decide that you’d like it to turn that list into a table, and maybe even add some extra detail, like costs or action items. The main takeaway here: use ChatGPT’s initial responses as a starting point for crafting the most optimal answer. 

Don’t: Assume It Knows Your Goal

ChatGPT can do a lot of things, but it can’t read your mind (yet! Gulp). So don’t assume it knows your intentions unless you make them clear. If you’re looking for specific outcomes or seek to address a particular audience, then you need to spell it out. For example:

  • Instead of saying, “Tell me how to grow my email list,” specify: “I want to build leads for my new, seven-day, online public speaking program. Please give me email lead generation tips that I can easily implement in the next couple of months.” 
  • In place of, “Write a blog post about fitness,” clarify with: “I’m a personal trainer and want to get more clients and want to write a blog to help me do this. Give me ideas about how busy professionals in the Seattle area can fit exercise into their daily routines. Be sure to make mention of personal training.”
  • Rather than just saying, “I’m looking for marketing strategies for my online store,” elaborate on what your goals are and what you’re hoping to accomplish, whether that’s more online traffic with a budget of $1,000, or increasing social media followers in the next 60 days.  

Paint the full picture, start to finish, so that ChatGPT gives answers that meet your exact needs and goals.

Start Writing the Best Prompts for ChatGPT

Crafting effective prompts for ChatGPT is part science, part art. By following the dos and avoiding the don’ts, you can unlock ChatGPT’s full potential to generate responses that are accurate, creative, and actionable. Treat AI as your creative collaborator, and you’ll get more out of ChatGPT than you could have ever imagined possible.

This article was original published in January 2025, and updated in December 2025

2026 Digital Marketing Trends: What Marketers Need to Know

Digital_marketing_trends

This article was originally published in January 2025, and then updated in January 2026.

Somewhere between “let’s boost this post” and “wait, does Gen Z even use Google?” digital marketing became unrecognizable. Your customers are discovering products in 15-second videos and researching purchases through actual conversations instead of clicking through ten blue links.

So what does marketing actually look like in 2026? Well, it’s changing by the day, but what’s important to know is that you don’t need to chase every shiny new platform. That’s why we’re focusing on the six foundational shifts that are redefining how people discover, evaluate, and buy. Here’s what’s actually changing and what you need to do about it.

Key takeaways:

  • AI now controls visibility. GEO determines whether your content appears in AI-generated answers, summaries, and recommendations.
  • Shopping is AI-driven. AI assistants influence how products are discovered, compared, and purchased.
  • Search is no longer linear. People search through conversations, videos, and social platforms rather than just keywords.
  • Short-form video fuels discovery. Fast, engaging video is now a primary way users explore products.
  • AI powers real conversations. AI-led communication enables personalized, scalable interactions across channels.
  • Paid media favors creativity. AI handles optimization, but strong creative drives performance.

As we transition into 2026, the following trends are underway and only accelerating. So the marketers who get on board and start adapting now will be better positioned to stay ahead.

1. Generative Engine Optimization & AI Visibility

Before diving into our list of digital marketing trends, let’s unpack a trend that underpins almost everything else: AI, and specifically generative engine optimization (GEO). 

GEO is the process of optimizing content so it can be accurately interpreted, prioritized, and surfaced by AI-driven search engines. Unlike traditional SEO, which focuses on ranking on search results pages, GEO is about getting your brand and message to appear in AI-generated summaries, answers, and recommendations across multiple AI platforms.

search-engine-vs-generative-engine-optimization

This much-desired visibility is a whole new frontier that we’re only just starting to really understand. But what we do know now is that your success (or lack thereof) depends on how well AI can understand your content, evaluate its trustworthiness, and determine whether it answers customer questions. 

What’s changed:

  • AI increasingly delivers direct answers and summaries, oftentimes without users visiting the original website page.
  • Traditional SEO signals (think keywords and backlinks) remain relevant, but now don’t cut it on their own.
  • AI relies on structured data, schema markup, and content clarity to evaluate context, authority, and relevance. 
  • Content visibility now hinges on authority and alignment with user intent, not just ranking position.

What marketers need to optimize for:

  • Structured, machine-readable content (schema, metadata, FAQs) that AI can accurately interpret. Basically, make your content organized so that AI can understand it.
  • People-first, authoritative content that genuinely answers questions and demonstrates expertise. That means expert points of view, original content, and authenticity. 
  • Signals of credibility and trust like author bios (as seen below), citations, reviews, and social proof that AI can evaluate (and which also contribute to said authority).
Example of an author bio acting as a signal of credibility for AI
  • Content optimized so AI systems can accurately extract facts, context, and intent for downstream use.
  • Clear internal linking and website structure so AI understands relationships between topics (like your products, services, and so on).
  • Continuous monitoring and iteration using AI tools to assess which content is being surfaced and how it’s performing. While this kind of monitoring is evolving day by day, it’s important to stay on top of it.
  • Don’t focus on keywords alone and start addressing your users’ questions and search intent through content (such as blog articles) and dedicated pages.

The takeaway:

In 2026, digital visibility depends as much on how AI understands and interprets your content as on traditional ranking (and increasingly more so!). The brands that lean into this trend are likely to reap the greatest rewards.


Building a GEO-Ready Website
Getting this right starts with your site’s foundation. You need clean code, proper schema markup, and a structure that makes sense to both humans and AI.

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2. AI-Powered Shopping & Agentic Commerce

With GEO as the foundation for AI to understand and surface content, the next trend relates to how AI shapes the shopping experience itself. What matters here is not only what we discussed above, but also high-quality product information. This matters because it helps your offerings get accurately evaluated and recommended by AI-powered shopping assistants. 

Example of AI powered shopping via ChatGPT

What’s especially noteworthy about this shift is that it’s given rise to the trend of agentic commerce, where AI not only guides discovery but can actively influence or even complete purchases on behalf of consumers. 

This isn’t theoretical. In early 2025, OpenAI announced new shopping research capabilities in ChatGPT, signaling a move toward AI systems that actively help users research, compare, and evaluate products inside the interface itself.

What’s changed:

  • Shopping is now guided and mediated by AI, rather than purely manual browsing via search engines.
  • Discovery, comparison, and decision-making increasingly happen inside AI-powered interfaces, rather than on traditional ecommerce pages.
  • AI can evaluate multiple contextual signals (such as price, product attributes, delivery options, and other preferences) to recommend the “best fit” without users manually comparing every option.

What marketers need to optimize for:

  • Visibility within AI-driven shopping flows depends on having accurate, well-structured product data and clear differentiation (building on the previously discussed GEO principles).
  • Trust signals, such as reviews, ratings, and social proof, that AI can reliably review and surface.
  • Product clarity and content completeness so AI can interpret features, benefits, and use cases accurately.
  • Seamless website navigation and discovery, making it easy for AI to interpret your content and also guide users through exploration and selection.

The takeaway:

This trend means success depends on how easily AI can understand and surface your product. When product content is GEO-optimized, it doesn’t just increase visibility, it improves the quality of AI recommendations, directly supporting higher conversions.

Watch this space: it’s changing fast.

3. Search Becomes Conversational, Visual & Exploratory

Once AI can reliably interpret and surface content (we’re looking at you, GEO), the way people actually discover and research products is evolving rapidly. Search is no longer a linear process of typing keywords and clicking results. Now it’s a fluid, exploratory experience. 

Users now ask follow-up questions, refine intent mid-search, and move between text, video, and social platforms to make decisions. Meanwhile, platforms like TikTok, Instagram, and YouTube have become core discovery engines, especially for product research, local recommendations, and “how-to” content.

Example of TikTok as an information discovery engine

What’s changed:

  • Search is increasingly conversational; users ask full questions instead of short keywords.
  • Discovery is non-linear; queries now span multiple formats and platforms.
  • Social platforms function as search engines, especially for younger, discovery-first audiences.
  • Visual and video results are becoming influential, not just text-based content.

What marketers need to optimize for:

  • Content that answers questions the way people actually ask them, not just keyword-stuffed pages.
  • Specific, detailed search phrases instead of only chasing the obvious high-traffic terms.
  • Social media marketing across platforms, including TikTok, Instagram, YouTube, and other discovery channels.
  • Search-friendly video and visual content optimized for both traditional search and in-platform discovery.
  • Consistent visibility across platforms by matching content to real user intent.

The takeaway:

Success in 2026 depends less on ranking for a single keyword and more on consistently showing up across the entire customer journey of discovery. So that’s really wherever and however users explore before making purchase decisions. If we can start to really understand these evolving search behaviors, then we can better guide customers toward conversions.

4. Short-Form, Fast-Turnaround Video More Powerful than Ever

Building on this shift toward conversational, exploratory search, short-form videos have, as a result, become a super important channel for discovery and engagement. TikTok, Instagram Reels, YouTube Shorts: they all involve allowing users to quickly explore, compare, and evaluate products. And often before they even reach your website.

AI takes this even further by helping brands create, edit, and repurpose videos at scale, all while keeping messaging and branding consistent. With accurate metadata and transcripts backing your videos, AI can understand your content and deliver it to the right people at exactly the right time.

What’s changed:

  • Short-form video is now a primary discovery channel, and more than just entertainment.
  • AI enables rapid production, editing, and repurposing of video assets.
  • Video content is increasingly integrated into search, social, and commerce, influencing both awareness and conversions.
  • Attention spans are shorter, so content must communicate value immediately.

What marketers need to optimize for:

  • Producing videos quickly to stay relevant and post consistently.
  • Reusing content across different platforms to get more value from each video.
  • Creating stories that grab attention in the first few seconds.
  • Making videos easy to find through AI recommendations and discovery features.
  • Adding clear descriptions and tags so AI can understand and show your content to the right people.

The takeaway:

Short-form video has become a primary channel for how people discover products. AI tools let you produce and optimize videos at the speed and scale needed to stay visible where your customers are actively searching and scrolling. When your content shows up at the right moment across search, social, and ads, you’re there during those critical seconds when people are exploring options and deciding what to buy.

5. AI-Led Communication: Conversational Everything

AI isn’t just answering questions anymore. It’s running the whole conversation. Whether someone lands on your website, slides into your DMs, or asks a question in search, AI is there having real-time chats that actually feel human. (A little scary, a little impressive.) It’s not just spitting out canned responses. It understands your brand, reads the room, and responds like it actually gets what people need. Welcome to the era where your customers might not even realize they’re talking to a bot.

Example of an AI assistant via SiteGround chat in order to address customer queries

What’s changed:

  • AI chatbots and conversational interfaces now handle multi-turn, complex interactions, not just FAQs.
  • Messaging is personalized in real time, drawing on behavior, preferences, and context.
  • Conversational interfaces are integrated across channels, from web and apps to search and social platforms.

What marketers need to optimize for:

  • Defined conversational goals: Be clear about what each AI interaction should help users do, whether that’s exploring, deciding, resolving, or converting.
  • A consistent conversational voice: Document tone, language style, and boundaries so AI responses sound recognizably “you,” everywhere.
  • Context-aware responses: Ensure AI can reference relevant pages, products, policies, and past interactions instead of giving generic answers.
  • Clear escalation paths: Decide when AI should continue the conversation and when it should hand off to a human.
  • Ongoing review and refinement: Regularly audit real conversations to catch inaccuracies, gaps, or off-brand responses and adjust accordingly.

The takeaway:

AI-led communication isn’t about replacing human interaction; it’s about scaling it smartly. Brands that actually design their conversational experiences (instead of just automating for the sake of it) create smoother journeys from discovery to purchase. Skip this step and you risk sounding robotic, off-brand, or just plain unhelpful as you scale your business.

6. AI-Driven Paid Media & Creative-Led Performance

Once you’ve nailed discovery and engagement, paid media takes things to the next level. AI has transformed this space, too. By 2026, real-time ad optimization runs almost entirely on autopilot. AI handles the bidding, figures out who to target, and places your creative where it’ll perform best. Nearly half of advertisers have already anticipated letting AI handle bidding and optimization, according to Emarketer. This approach frees you up to focus on making ads people actually want to see.

With AI handling technical optimization (like Meta targeting peak-converting audiences or Google Performance Max shifting budgets to top-performing creative), your real opportunity to stand out is in your messaging, hooks, and emotional resonance. AI can optimize all day long, but it’s your creative that gives it something worth optimizing. The better your ads connect with people, the better signals AI has to work with.

What’s changed:

  • AI now handles bidding, targeting, and where your ads show up, so you spend less time in the weeds.
  • Real-time adjustments keep your campaigns performing without blowing your budget.
  • Your creative quality matters more than your technical setup.
  • The stories you tell shape the signals AI uses to optimize.

What marketers need to optimize for:

  • Creative that actually stops the scroll and makes people care.
  • Clear, punchy messaging that gets to the point fast.
  • Authentic storytelling that feels human, not corporate.
  • Testing new creatives constantly while AI handles the optimization grunt work.
  • Keeping your paid and organic content aligned so AI can accurately read what’s working.

The takeaway:

Paid media in 2026 is less about babysitting campaigns and more about creating ads worth amplifying. Let AI handle the technical heavy lifting while you focus on content that connects. Good creative plus smart automation equals better results. Simple as that.

Looking Ahead: Where Digital Marketing Trends Are Taking Us

These six trends share one thing: AI is reshaping how people discover, evaluate, and buy. The brands winning in 2026 use AI to scale what works while focusing their energy on creativity, authenticity, and storytelling.

You don’t need a huge team or budget to keep up. You need a solid foundation: a fast, flexible website built to work with AI. That means clean code, structured data, mobile optimization, and the ability to move quickly.

The SiteGround Website Builder is built for exactly this. It helps you create sites optimized for speed, SEO, and the structured content AI systems need. Whether you’re starting fresh or improving what you have, the right infrastructure makes everything else work better.

The future of marketing isn’t chasing every new platform. It’s showing up consistently and intelligently wherever your customers are looking. Nail that, and you’re set.

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This article was originally published in January 2025, and then updated in January 2026.

Product Launch Email Must-Knows + Examples & Free Templates

Product-Launch-Email

You’ve gone to all the work to launch that much-desired new product, and now it’s time to build some excitement and make the big announcement to all your email subscribers. The secret to nailing it? A killer product launch email campaign that gets people buzzing, clicking, and buying.

In this guide, we’ll take you through everything you need to know to craft product launch emails that captivate and convert. From structuring your email sequence like a pro to tips for writing copy that packs a punch, we’ve got you covered. Plus, we’re throwing in examples and product launch email templates to inspire your creativity. Let’s make your launch a success!

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What is a Product Launch Email?

A product launch email is a targeted marketing message sent to your audience to introduce a new product or service. While the basics of a product launch email might seem like they need little explanation, their success—or lack thereof—is more nuanced: these emails aim to inform, excite, and persuade your recipients, whether they’re loyal customers, prospects, or potential partners. 

The goal is to generate buzz and drive action, such as visiting your website, signing up for updates, or making a pre-order or purchase. And it’s not as simple as just sending one single email; it’s about having a thoughtful plan to build anticipation, announce your launch, and follow through. 

SiteGround-Email-Marketing

What is a Product Launch Email Sequence?

That’s right: the best product launch email is one that forms part of a proper sequence. A product launch email sequence is a series of emails designed to guide your audience through an email customer journey, from pre-launch emails that build anticipation, to day-of launch emails with the official new product announcement, and post-launch follow-ups that keep the momentum going. This approach helps you maintain consistent communication and it keeps your audience engaged at every stage of the process. 

Let’s examine the types of emails for each step of the way.

Product-Launch-Email-Sequence

Pre-Launch Emails & Examples

Pre-launch emails are sent before the official launch in order to build anticipation and curiosity. These emails might include teasers, sneak peeks, or countdowns to the big day. Given that a product launch is an event of sorts, leverage the build up to create buzz in all the ways possible.

There are heaps of ways you can get this done via your email marketing, whether it’s simply announcing the launch ahead of time, or getting more creative and coming up with contests or collaborations around the occasion. With that in mind, here are some best practices when it comes to your pre-launch emails. 

Best Practices for Pre-Launch Emails

  • Announce the new product or service
  • Share exclusive details or behind-the-scenes content
  • Highlight the benefits your product will offer
  • Use countdown timers or event reminders to create urgency
  • Offer pre-launch and/or pre-order sign-ups
  • Implement a pre-launch discount
  • Run contests, giveaways or promotions around build up to the launch
  • Collaborate with other brands or influencers

When to Send Pre-Launch Emails

While this may depend on the scope of your product launch (launching a new car model is quite different from launching a new bath soap), most products probably only require a few weeks heads up. That is, if you’re running a contest or pre-order promotion, you might want to send a few emails over the course of several weeks. Whereas if you’re just simply teasing the launch, with no extra bells and whistles, one email a week in advance may do the trick. Stay on top of your email marketing metrics so that you can see what’s working and not working, and then optimize for your following sends.

Pre-Launch Email Examples

What better way to come up with pre-launch email ideas than to examine those that have done the job well. So let’s dive into some real-world new product launch email examples that have worked.

product-launch-email- example-skims-pre-launch

The above email builds excitement around the launch of a new-product collaboration. It not only gives all the necessary details—when the launch will happen, and where—but also product features (colorways and fit), and gives followers the opportunity to join the waitlist. So while sales can’t actually happen until the launch, Skims is able to move customers along in their journey.

product-launch-email-example-karst-pre-launch

Karst leverages new-year energy to promote its soon-to-launch planner. More than just a new product announcement, it allows recipients to pre-order the planner, thus capitalizing on the pre-launch hype in order to start making sales.

product-launch-email-example-pre-launch-jamie beck

In the above new product launch email example, recipients are given a sneak peak of the cover of the soon-to-launch book. The message employs personal and sincere language to start generating pre-orders before the book is even out. 

Day-Of Product Launch Emails & Examples

The day of the launch is when your emails shift to showcasing the product in its full glory. These emails should deliver a clear and enthusiastic message, emphasizing the value and unique features of the product while driving immediate action. Let’s examine what you might consider including.

Best Practices for Day-Of Product Launch Emails

  • Include bold visuals and product highlights
  • Provide a link to purchase, sign up, or learn more
  • Offer special launch-day discounts or bonuses
  • Create a sense of urgency with limited-time offers or stock warnings
  • Build and deliver on pre-launch efforts (did you run a contest? How about a giveaway or collaboration? Continue to leverage the hype, but also deliver on any promises)

When to Send Day-Of Product Launch Emails

This probably sounds like a silly question because the answer should seem obvious: the day of, right!? Well, yes, this is true. But like any other email blast, you’ll want to maximize sending time. That means sending out your email first thing in the morning, during your earliest customer time zone. You might also wish to align your product launch with a day of the week that is best for email sending. That is, send on a Tuesday, and avoid sending on a Friday or weekend when folks aren’t focused on their email inboxes. 

Day-Of Product Launch Email Examples

Need some day-of inspiration? Here are some product launch email examples to give you ideas.

product-launch-email-example-day-of-launch-stuffed cookies

Tasty and festive visuals do a solid job of capturing recipient attention, and then a promotion for a free cookie for a limited time leverages that sense of urgency coupled with a discount. Colorful cookies are hard to resist, but a free colorful cookie is even harder to say no to.

product-launch-email example-day-of-launch-Thomas-Vine

In the above email, Thomas & Vine launches its new footwear, and makes the offer more enticing with a discount. They’re also using this opportunity to encourage people to sign up so that they can receive more similar updates about new releases, thus closing this deal, and planting seeds for future ones.

product-launch-example-day-of-launch-colorverse

When it comes to bold and catchy visuals, Colorverse surely wins. The above effectively captures attention with a colorful email that seals the deal by clearly and attractively communicating product features and benefits. 

Post-Launch Emails & Examples

Post-launch emails focus on maintaining momentum after the initial new product announcement. They’re an opportunity to engage customers who haven’t yet acted, provide social proof, and encourage feedback or reviews. These emails are a great way to finally get that sale, and close the loop on the product launch process, setting the stage for future sales.

Best Practices for Post-Launch Emails

  • Share testimonials or early reviews
  • Highlight additional features or use cases
  • Thank your audience for their support
  • Encourage referrals or social sharing
  • Close the loop on any launch events, collaborations, etc. 

When to Send Post-Launch Emails

Post-launch emails can be sent during the weeks following your launch. For example, you might send one a week after launch, then another a couple weeks later. Perhaps one could highlight testimonials, and then another could offer an additional limited-time discount.

Post-Launch Email Examples

Post-launch emails require a little extra touch—a delicate balance between keeping the excitement alive, but not overdoing the new product announcement. So this is when you’ll need to get creative about how you keep the conversation going. Check out these examples for some ideas. 

product-launch-email-example-post-launch-canva

Canva’s announcement above is essentially a re-announcement of the launch. It retells all the product features and benefits, but adds a cheeky “have you tried it?” since this product was previously launched. This is a creative and smart way to extend the launch announcement, capturing the attention of those who might not have purchased yet, or who perhaps missed the announcement altogether.

product-launch-email-example-post-launch-carla-llanos

This artist is using her launch as an opportunity to generate continued buzz. In this new product launch email example, she’s offering an extra discount, and highlights that it’s for valued customers.

product-launch-email-example-post-launch-brightland

The above new product announcement revisits the launch by mentioning that the “reviews are in.” As such, the seller not only provides social proof (in the way of reviews) but can freshly talk about the launch, and therefore generate more sales.

The above new product announcement revisits the launch by mentioning that the “reviews are in.” As such, the seller not only provides social proof (in the way of reviews) but can freshly talk about the launch, and therefore generate more sales.

How to Write a Product Launch Email

Alright, now you’ve got some fresh inspiration for what you’d like to send. Maybe you’ve even started plotting out your email automation sequence. So it’s time to get down to the business of actually writing marketing emails for your product launch. Here’s how to nail each element for maximum impact:

1. Start with a Strong Subject Line

Your product launch emails aren’t just about the content within them; you need to get them opened in the first place. Indeed, your email subject line is the first impression your email makes, and it determines whether recipients will open it. A strong subject line should grab attention and immediately communicate the value of your product. Here’s what to keep in mind:

  • Use action words or power phrases to create urgency, such as “Don’t Miss This!” or “Just Launched!”
  • Include personalization if possible, like the recipient’s name or location.
  • Spark curiosity with phrases like “Your Next Must-Have is Here” or “We’ve Been Working on Something Big…”
  • Keep it short and punchy—best to aim for using 50 characters or less

2. Hook Your Audience Immediately

Once recipients open your email, the first line needs to hold their attention. This hook sets the tone for the rest of the email and should align with your subject line. Consider the following:

  • Use an attention-grabbing announcement, such as “The wait is finally over!”
  • Pose a question that resonates with your audience, like “Ready to revolutionize your workflow?”
  • Share a compelling stat or story related to your product.
  • Speak directly to your audience’s desires or challenges: “Looking for the perfect travel companion?”

3. Focus on Benefits

While it’s important to share details about your product, your audience cares most about how it will improve their lives. Shift the focus from features to benefits, explaining what makes your product valuable and unique. Here are some ways you can do this:

  • Translate technical features into real-world advantages. For example, instead of saying “10-hour battery life,” say “Stay connected all day without worrying about recharging.”
  • Address pain points your audience experiences and explain how your product solves them.
  • Use customer-focused language like “you” and “your” to make the benefits feel personal.

4. Include a Clear Call to Action (CTA)

Your email should always have a clear and compelling next step for the recipient to take. A strong CTA ensures they know exactly what to do after reading your email. Here a handful of tips when it comes to creating an effective CTA:

  • Use action-oriented phrases like “Shop Now,” “Learn More,” or “Sign Up Today.”
  • Make the CTA button stand out with bold colors and clear text.
  • Limit the email to one or two CTAs to avoid overwhelming the reader.
  • Include a sense of urgency if you’re offering a promotion: “Order now—offer ends soon!”

5. Keep It Visually Appealing

Email marketing design is just as important as the content. An attractive, well-structured email makes your message more engaging and easier to read. Design best practices you’ll want to keep in mind include:

  • Use high-quality images or videos that showcase your product. For example, a sleek photo of your new product in use can speak volumes.
  • Stick to a clean layout with plenty of white space to improve readability.
  • Ensure consistent branding throughout when it comes to logo, colors, and fonts
  • Make your email mobile-friendly since many users will view it on their phones.

By following these steps, you’ll create a new product launch email that not only informs but also piques your audience’s interest and motivates them to take action.

Maybe you’re not in the mood to write your email from scratch, though. Because we’re here to make your email sending as easy as possible, we’re providing you with a bonus list of free product launch email templates for each stage of your launch. Simply download the templates, copy and paste the product launch message examples, and make them your own by adding your details, or by modifying them to meet your unique needs.

Closing Thoughts on Product Launch Emails 

Launching a product is like throwing a big party (in this case, virtually!)—you want everyone buzzing with enthusiasm and eager to join in. With the right email strategy, you can build anticipation, steal the show on launch day, and keep the energy going long after the confetti has settled. Think of each product launch email as an invitation to the celebration: entice them, wow them, and leave them wanting more. 

Not sure where or how to get started? SiteGround Email Marketing makes getting going ultra easy thanks to attractive email marketing templates, audience segmentation, email automation, robust analytics, and a user interface that’s a breeze to use. Start your email marketing journey with SiteGround today.

email-marketing-course-for-beginners

The Email Customer Journey – 5 Simple Steps + Examples

The-Email-Customer-Journey

Email marketing can be a scattershot endeavor if you don’t have a strategy. What kinds of emails should you send? And when? The reality is that you need to have a plan – and understanding the email customer journey is absolutely essential to making sure your email marketing efforts are a success. 

So let’s tease out the email customer journey, including each of its stages, as well as email marketing campaign examples to suit every step of the way. 

What Is an Email Customer Journey?

The email customer journey refers to the experience a customer has with a brand through email communication, from their first interaction to becoming a loyal advocate and returning for more. It encompasses every touchpoint where email plays a role in guiding, informing, and engaging customers throughout their lifecycle.Email journeys aren’t just about delivering promotions or newsletters; they are strategic tools designed to nurture relationships, build trust, and drive action at various stages of the customer experience. When done well, email marketing can be a powerful channel for creating meaningful, personalized connections that resonate with customers at the right moment.

What Is a Customer Journey vs. An Email Customer Journey?

A customer journey represents the complete path a customer takes when interacting with a brand, spanning all channels and touchpoints, from initial awareness to long-term loyalty. It includes everything from discovering the brand on social media to making a purchase in-store or online and receiving post-purchase support.

An email customer journey, on the other hand, is a subset of the overall customer journey. It specifically focuses on how email communications guide and support customers through different stages of their interaction with the brand. So while the customer journey encompasses a wide range of channels, the email marketing customer journey – with the help of email automation, which we’ll discuss below – zeroes in on the role of email as a strategic tool for nurturing relationships and driving conversions.

Understanding how the email customer journey fits within the overall customer journey helps brands create cohesive, omnichannel strategies that enable consistency and improve the customer experience across every touchpoint.

What Are the Stages of the Email Customer Journey?

Email-Customer-Journey-Stages

It might seem like the customer process is rather simple – a customer needs something, learns about your brand, likes what they see, buys it, and then end of story, right? But a customer journey is so much more nuanced than this, and understanding its stages can reveal heaps of new marketing opportunities, especially when it comes to email. 

Just like the overall customer journey, email journeys can be broken down into the same key stages, each addressing specific customer needs and behaviors. 

Also, it’s important to note that customer journeys – and email journeys – aren’t necessarily linear. A customer might jump back and forth between these stages, or pass through multiple stages at once. So it’s important to keep this in mind as we dive deeper.

Without further ado, here’s a closer look at these stages and how email plays a critical role in each.

email-customer-journey-types-of-emails

1. Awareness

The awareness stage is where potential customers first learn about your brand, products, or services. Maybe they see a friend using your product, or perhaps they come across your brand at the store. They don’t know much – in fact, they may not even know that they need or want a product like yours. So it’s at this stage that you’ll want to paint the picture for them – one that identifies their pain point, and that positions your business as a possible solution.

In this stage emails can be used to capture attention, generate curiosity, and provide value – and all without being overly promotional. That’s one of the great benefits of email marketing. It’s about helping these potential customers understand that they have a pain point, and – wink, wink – you’ve got a possible solution.

Emails at this stage might include:

During this stage, a brand might send an email with a free guide titled, “10 Tips for Better Time Management,” targeting individuals struggling with productivity. The focus is on providing value and showcasing expertise rather than making an immediate sale.

As you can see in the email journey example below, BeenVerified creates awareness around a specific issue – in this case, identity theft – without specifically promoting the brand itself. This email could have been preceded by a welcome email triggered by someone signing up for the email list. Then this email could be followed by a newsletter that shares industry updates and top tips. The goal is to help the email recipient understand that there’s a problem that needs to be solved – and begin to position BeenVerified as the solution, which will be tackled during the next stage.

email-journey-example-awareness-stage
SiteGround-Email-Marketing-Welcome-Emails

2. Consideration

So you’ve created a bit of awareness. Customers know that a problem exists, and that you might have some solutions. This is the consideration stage – when those potential customers begin evaluating their options and comparing solutions. With that in mind, emails at this stage should provide compelling reasons to choose your brand while more concretely addressing pain points and answering questions as they relate to your own offering.

Emails at this stage might include: 

  • Product comparisons
  • Case studies or testimonials
  • Limited-time offers or free trials

An email at the consideration stage might showcase customer testimonials with a subject line like, “Why Professionals Choose Our Productivity App,” which can help sway hesitant leads by offering social proof and highlighting unique benefits. 

See how at this stage the message has become more promotional? It’s not simply about speaking to the customer’s problem, but how and why you as a business can solve it.

In the example below, the simple text email from Canva taps into the consideration stage by offering up helpful, but not promotional information when it comes to creating ads. Canva could then follow this email with an offer for a free trial of their premium service, encouraging further consideration by the customer.

email-journey-example-consideration-stage

Then, let’s say the customer participates in a free trial. In the below customer journey email example, Canva builds on the free trial by offering testimonials from their community, helping an uncertain customer inch closer to a decision.

email-customer-journey-example-consideration-stage

3. Decision

In the decision stage, customers are ready to make a purchase but might need that final little nudge. Emails here should aim to reduce friction, instill confidence, and encourage immediate action. It’s a step past the “consideration” stage, where you go beyond comparisons, but add that extra touch to make your offer stand out as the best. 

Emails during the decision stage might include: 

  • Abandoned cart reminders
  • Exclusive discounts
  • Personalized product recommendations

So it’s at this point that a retailer might send an abandoned cart email saying, “Your cart is waiting! Complete your purchase today and get 10% off.” This combines urgency and value to drive conversions – and, importantly, it helps that indecisive customer finally tip the decision scale toward a purchase.

In the case of the below email journey example, Pottery Barn reminds this customer of products they’d been eyeing. The goal? To make the decision hard to pass on by offering extra rewards. 

This email could be followed by other decision stage emails, such as one emphasizing that rewards are about to expire. Or perhaps even another email increasing the reward amount.

email-journey-example-decision-stage

In the below email journey example, the haircare brand Prose aims to turn already-captured customer information (customized shampoo formulas) as a selling point to urge purchase. Then if the customer doesn’t bite, they might then send another decision-stage email with an exclusive discount offer.

email customer journey example decision stage

4. Onboarding & Education

A customer has made a purchase – that’s great! But the journey doesn’t even come close to ending here. Keeping this customer happy and coming back for more is one of the most important parts of the customer journey. 

Indeed, once a customer has made a purchase or signed up for a service, the onboarding and education stage ensures they know how to get the most out of their investment. These emails help set the stage for a positive experience and reduce churn.

Onboarding and education emails could include: 

  • Welcome series
  • Tutorials or how-to guides
  • FAQs and troubleshooting tips

So, let’s say you work for a SaaS company. You might send a series of onboarding emails showing users how to navigate the platform, starting with “Getting Started: Your First Steps to Success.” This makes their experience with your service more successful and rewarding, ensuring that they get the most of your product and, you guessed it: it keeps them coming back to you as a customer.

In the below email marketing campaign example, Silly George sent out a post-purchase how-to guide in order to educate the customer on how to get the most out of the product. They could follow this with an FAQ email, and then another email that features different video tutorials. This helps make the customer experience more seamless and enjoyable.

email customer journey example education stage

In the below example, quip sends a post-purchase email that includes tutorials on how to refill, refresh, and track the product, making sure that the customer purchase flows from start to finish. They might send other emails during this stage with video tutorials on how best to brush.

email-journey-example-education-stage

5. Upsells & Cross-Sells

With trust established, the upsell and cross-sell stage focuses on encouraging customers to explore additional products or services. This is ever so important, as existing customers can be one of your greatest sources of business, and they ensure ongoing success. 

Since you’ve already convinced these customers to buy a specific product, now’s the time to leverage your emails to highlight complementary items or premium options that not only might address other customer pain points, but that can even enhance the initial purchase.

This also means that this is when you’re really going to want to get especially strategic about email marketing personalization and segmentation so that you can make targeted recommendations. 

With that in mind, these kinds of emails might cover:

  • Personalized product recommendations
  • Bundling offers 
  • Loyalty program incentives

For example, after a customer buys running shoes, an email offering “Top-rated Running Gear to Complete Your Kit” can introduce related products like socks or water bottles. They’re already using one of your products, and have been educated on how to get the most out of it, so now’s the time to capitalize on the relationship you’ve established to get them coming back for other products. 

The below email journey example leverages a personalized recommendation in order to cross-sell the customer on a related product. Perhaps the customer previously bought a sofa, so now a “hand-picked” rug seems like a logical complement. During this stage, Rejuvenation might send a “buy one, get one” offer, or perhaps a different product recommendation in order to get the customer to buy more.  

email-customer-journey-upsell-stage

In the below example, Prose reaches out to existing customers, encouraging them to buy more so that they can get a free item. This classic upsell and cross-sell is incentivized by the temptation of a free product down the line. During this stage, they could also promote a hair mask that goes with the shampoo the customer already bought, or send an email offering a limited-time shampoo and conditioner bundle.

email-customer-journey-example-cross-sell-stage

6. Retention

Retention emails aim to keep existing customers engaged and prevent churn. By staying top-of-mind and adding continuous value, brands can encourage repeat purchases and maintain strong relationships. 

Indeed, like any relationship in life, you want to make sure your customers know that you’re around, interested in them, and available to address their needs. 

Retention campaigns benefit from visually appealing email marketing design that highlights customer perks, such as exclusive discounts or personalized recommendations, in a way that’s easy to digest.

Here are few email types you might consider sending:

  • Replenishment reminders
  • Exclusive customer perks
  • Seasonal updates

So let’s say you run a skincare brand. You might send a reminder email like, “Time to restock your favorite moisturizer” to encourage repeat orders and maintain engagement. The customer who’s running out of moisturizer could have waited until the last minute and bought the product from another brand that was readily available, but because you checked in, reminded them of their need and just how great your product is, they buy from you instead. You retained that customer!

In the below email, Prose continues to move their subscriber along – this time to the retention stage. They remind the customer that they may need more product, and also that they can modify their shipping frequency. As part of retention, Prose might also send newsletters with tips and tricks, and perhaps emails with hair tutorials – all aiming to enrich the experience and maintain the relationship between company and customer.

email customer journey example rentention reminder

Below, Rejuvenation stays top of mind by sending out regular informational emails that might be of interest to their subscriber base. By adding constant value, they nurture their relationship with customers, and thus remind them to come back for more. As part of this stage, they might also send a “holiday favorites” guide, as well as special offers.

email-customer-journey-example-retention-stage

In the below retention email, Silly George reminds the customer that they’re probably due for a “top up.” This inspires the recipient to take action and make a purchase – and therefore remain a customer. During this stage Prose might also send emails with tips on lash care, as well as how-tos with other beauty advice.

email journey example retention stage reminder

7. Loyalty

Loyalty is a stage that often gets overlooked because it can feel a bit abstract. But it’s in this stage that you create repeat customers.

In the loyalty stage, emails focus on rewarding long-time customers and reinforcing their positive experiences with your brand. This is the phase where you can deepen connections and encourage advocacy.

Key loyalty email types include:

  • VIP offers or early access
  • Milestone celebration emails
  • Loyalty program updates

Once again, think of this as a proper life relationship, where you want to show gratitude so that each person (that is, each customer) knows that they are appreciated, and therefore they will hopefully appreciate you in return (buy continuing to do business with you!). So if you own, let’s say, a coffee subscription service, you could send an email thanking a customer for their one-year anniversary with an email subject line saying “Here’s a special gift for being with us: $10 off your next order.”

Not only have we tackled the loyalty stage here, but also retention. Check and check!

The below email journey example goes the milestone route, making the customer feel extra special. The company does so by wishing the customer happy birthday and offering them a special discount. As part of the loyalty stage, Cuyana could also send an in-store event invite or a special product perk for long-time clients.

email-journey-example-loyalty-stage

Prose moves on to the loyalty stage in this customer journey email example, which offers an extra gift as part of the loyalty program. These kinds of rewards build an ongoing relationship with the customer – one in which the customer feels appreciated and returns as a buyer again and again. To generate loyalty, Prose might also send emails with special loyalty program discounts, as well as early-access emails for new products.  

email-customer-journey-loyalty-stage

In the below example, quip feeds customer loyalty by offering app users various rewards. Not only does it generate dedication from the customer, but motivates them to download and use the app (and therefore add yet another valuable touchpoint with the brand). They could also send an email offering loyal customers a free dental floss, or an email with exclusive access to a new limited-quantity toothbrush. The goal: make these loyal customers feel valued.

email customer journey example loyalty stage

8. Advocacy

Advocacy emails empower satisfied customers to share their positive experiences with others. Because repeat customers are important, but customers who bring in more repeat customers are even better – the benefits are exponential! This stage helps turn loyal customers into brand ambassadors who actively promote your products or services. 

How can you tap into this magic? Consider implementing the following types of emails: 

  • Referral program invitations
  • User-generated content requests
  • Social sharing incentives

To do this, you might send an email with the subject line, “Love our products? Share the joy and earn rewards!” offering a discount for every friend referred. Or, you could offer a discount if customers post on social media and tag you. 

In the below customer journey email example from quip, the company uses a fun play on words to offer a reward to happy customers that spread the word. They could also send an email with an Instagram hashtag contest, or a special discount for providing a product review. 

email-journey-example-advocacy-stage

Who doesn’t want 20% off their next order? During the advocacy stage, Primary uses a compelling discount to get its subscribers to reach more potential customers. Advocacy unlocked – it’s as simple as that.

email-customer-journey-example-advocacy-stage

9. Re-Engagement

It’s probably clear by now the importance of returning customers – so, not surprisingly, if the customers aren’t returning, it’s time to re-engage. As such, re-engagement emails are a type of email designed to win back customers who have become inactive or disengaged. These emails should grab attention and offer hard-to-pass-up reasons to return.

Re-engage with customers with emails such as:

  • “We miss you” campaigns
  • Exclusive comeback offers
  • Feedback requests

In this re-engagement stage, an ecommerce store might send an email with the subject line, “We miss you! Here’s 20% off to welcome you back,” enticing lapsed customers to come back and see what the store has to offer.

The below email journey example from Ritual lets the customer know they’ve been missed, and tempts them to return with a 40% off discount. To further reignite engagement, Ritual could send an email asking for feedback (maybe the customer’s disappointed in the product or service), or an even steeper discount. 

email-journey-example-re-engagement-stage

Below, Cuyana reconnects with the customer to remind them to take advantage of an already-sent discount, hopefully bringing them back for another purchase. If the customer doesn’t make a purchase, Cuyana might send a bigger discount, or perhaps pique the recipient’s interest with an intriguing new product, plus an extra-special offer. Anything reasonable to get the customer back in the loop.

email-customer-journey-example-re-engagement-stage

The truth is you could have a whole email journey about awareness or have a journey that covers multiple stages, such as awareness, consideration, etc. 

So whether you move the lead through the stages with one or multiple journeys will depend on the complexity of your product, business, etc. 

With that in mind, let’s see how to create an email customer journey.

How to Create an Email Customer Journey

Alright, you’re now convinced that you should start paying attention to these email customer journey stages, but how and where to get started? Let’s break it down, step by step.

Customer-Journey-Emails-and-Touchpoints

1. Complete Your Email Journey Mapping

The first step in creating an effective email marketing customer journey is to do customer journey mapping. To do this, you’ll want to identify all the existing touchpoints where a customer interacts with your brand. This includes not only email but also website visits, social media engagement, and in-store experiences. Understanding the full customer experience helps pinpoint opportunities to integrate email effectively into your email customer journey map.

Email-Customer-Journey-Map

2. Identify Gaps in the Customer Journey

Once you’ve done your customer journey mapping, identify gaps in both their overall experience with your brand, and when it comes to your email marketing. Ideally, your email marketing will not only support and enhance the stages of the overall customer journey, but your emails will hit each of the stages as well – making for a complete email customer journey map.

To make this happen, assess where people may drop off or encounter challenges in their email customer journey. Maybe you realize that all of your emails go straight into full-on “consideration” mode – that you’re selling and promoting your product hard from the start, with no real education around the pain point.

Or maybe you make the sale, and then just push your customers out of the metaphorical nest. Off they go with your product, never to hear from you again. You’ve left the entire second half of the customer journey untouched, and lost many customers and potential customers in the process. 

So in going through the process of email journey mapping, take note of those gaps where you either haven’t addressed a stage, or haven’t done so in a thoughtful and thorough manner.

3. Address Customer Journey Gaps

With a clear understanding of your touchpoints and gaps, it’s time to start creating emails and email journeys that cater to different stages we’ve discussed. 

There are two ways to go about this. Either slot in an email to accommodate an unaddressed stage (like, say, an abandoned cart email to get people to make a decision), or create an automated email journey that more thoroughly walks subscribers through a specific stage or even multiple stages.

Review your map and determine where and with what types of messages you can support and nurture each customer through their email marketing journey.

4. Create Automated Email Journeys

As we’ve just discussed, a part of effectively moving your customers through their journey is by implementing automated email journeys. For this, you’ll want to really lean on email automation tools in order to schedule your emails, segment your audience, and deliver personalized content that aligns with their needs. 

This is an integral part of how to do email marketing, as it allows you to guide your audience through the customer journey with minimal effort. It also permits timely delivery, as well as personalized messages triggered by customer actions (and in many cases, these actions represent stages!), such as signing up, making a purchase, or abandoning a cart. 

So, in a basic automated customer journey, you might create a welcome series, where a person signs up for your emails, receives a welcome email (awareness), which is followed by an email with testimonials (consideration), and then an email with a limited-time discount and additional selling points (decision). 

Another journey might be triggered by a customer purchase, which is followed by a how-to guide (education), then by complementary product recommendations (cross-selling), then an email newsletter with brand and product updates (retention), after which you send a “we appreciate you” email with a discount (loyalty), and finalize with a “share with your friends and get a discount” email (advocacy). 

You could bounce back and forth between these stages, reinforcing steps like education, upsells, loyalty, and advocacy. The main goal is to make sure you’re not neglecting any of these stages, and therefore keep your customers moving through them (even indefinitely!).

Effortlessly create automated email journeys with the easy-to-use SiteGround Email Marketing platform. You get everything you need to run successful email campaigns, and at an unbeatable value. It includes features that make it easy to grow your audience, design attractive emails, and run targeted campaigns – and all without advanced skills, thanks to a no-code email builder, AI email writer, free customizable email templates, automated email sequences, high email deliverability, and more. 


Get started now with SiteGround Email Marketing>>

5. Measure & Optimize Email Customer Journey Success

To make sure your email marketing customer journey is effective, you’ll want to track key email marketing metrics. These include open rates, click-through rates, unsubscribe rates, and conversion rates. 

Not only is it important to evaluate each email send, but if you notice that subscribers are falling off at a certain stage – that is, perhaps a certain email is getting fewer clicks than others in your workflow – then you’ll know that this is a possible roadblock in your email customer journey and, therefore, an opportunity for improvement. 

Not sure which changes to make or what will work? Consider A/B testing to experiment with subject lines, content, and design. Continuously analyze performance data to refine and optimize your campaigns, and to make sure that your emails and workflows are moving customers through their journey successfully. 

Final Thoughts on Building an Effective Email Customer Journey

No matter your business, your sales and success depend on a customer journey – and a strategic email customer journey is a critical part of this process. By applying these aforementioned strategies as well as practical email marketing tips, you can build an email customer journey that builds engagement, loyalty, and results. With thoughtful email journey mapping, and ongoing optimization, your email campaigns can form a foundational part of your business’s success.

Start building your email customer journey today with SiteGround Email Marketing. Beautifully designed templates, a built-in AI writer, robust segmentation and automation tools, and easy-to-understand analytics, all will enable you to create a successful email customer journey in no time.

Best Practices for Email Subject Lines + 194 Top Examples

Email_Subject_Lines

First impressions are everything, right? Well, when it comes to email subject lines, this old saying holds true. Indeed, the best email subject lines are the first step toward crafting impactful campaigns and achieving email marketing success. It’s the first thing your audience sees in their inbox, and it often determines whether your email is opened, ignored, or straight up deleted.

In this article, we’ll explore the key elements of a great subject line, as well as share email subject line best practices for crafting ones that stand out. Plus, we’ve included a long list of email subject line examples to inspire your next campaign.

What Makes a Good Email Subject Line?

A good email subject line does more than just announce the email’s content: it grabs attention, maybe makes you look twice, and clearly that it’s worth your time to open it. It should be concise, compelling, and relevant to the recipient, and therefore increase the chances of your email being opened, read, and clicked on. 

But if only it were so simple, right? Understanding how to write email subject lines is a bit of an art, and can make the difference between a high open rate and, well, a high unsubscribe rate. Let’s unpack all that goes into good email subject line success.

New to the world of email marketing? Or maybe you’re keen to improve your skills? Take our FREE, six-day course to learn how to craft targeted messages, nurture leads, track success, and benefit from an unbeatable ROI. 

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Email Subject Line Best Practices

Now that we’ve established the importance of having good subject lines for emails, it’s time to dive into strategies that can actually make a difference for your email campaigns. From creating a sense of urgency to using personalization and intrigue, we’ll cover the email subject line best practices that can bump up your email marketing game a notch. Plus, we’ll highlight common mistakes to avoid, ensuring your emails feel authentic and professional. 

1. Do: Create a Sense of Urgency

It’s hard to resist a great opportunity that just won’t last – whether that’s a sale, a limited-time product, an exclusive event, or some other get-it-while-you-can offer. By strategically emphasizing deadlines, scarcity, or exclusivity in your subject lines, you can highlight the value of your offer and get your recipients to take that much-desired action.

How to Implement a Sense of Urgency

  1. Use Time-Sensitive Phrases: Include language like “today only,” “limited time,” or “ends soon” to create urgency. For example, “Flash sale: 50% off ends at midnight!”
  2. Highlight Scarcity: Mention limited availability to add a friendly nudge. For instance, “Only 3 spots left – book now!”
  3. Combine Urgency With Exclusivity: Frame the offer as exclusive to the recipient while emphasizing the time limit. Example: “Your VIP early access ends in 12 hours!”
  4. Use Numbers or Specifics: Adding precise deadlines or quantities increases credibility and impact. Example: “Sale ends in 4 hours” or “5 seats left in this week’s webinar.”

The below email combines a sense of urgency with precise details on the offer – plus it adds a playful emoji (another “do” we’ll touch on shortly).  

Good-email-subject-lines-sense-of-urgency

2. Do: Personalize

Personalization is one of the most effective ways to make your email subject lines really land with recipients – and to leverage the power of strategic email marketing. For example, when you’re building an email list, you can gather recipient names and thus craft personalized email subject lines that have a sense of connection and that grab attention. Emails that feel custom-made, rather than generic, are far more likely to get opened because they speak directly to the reader’s needs, interests, or past interactions with your brand.

How to Implement Personalization:

  1. Use the Recipient’s Name: Incorporate their first name to set a friendly vibe. Example: “Jenna, here’s your member discount!”
  2. Reference Past Behavior: Customize the subject line based on their previous interactions, like purchases or browsing history. Example: “Still Interested in Those running shoes? Let’s make them yours”
  3. Include Location or Preferences: Make the subject line location-specific or aligned with their preferences. Example: “Discover the best rock climbing spots in Colorado”
  4. Segment Your Audience: Along the lines of referencing past behavior or location, considering grouping recipients based on various criteria in order to create even more targeted and relevant subject lines. 
  5. Avoid Overdoing It: While personalization is powerful, overusing it or coming across as invasive and forced can feel off-putting. Keep it genuine and relevant.

Implementing personalization elements – such as a recipient’s name, or segmenting your lists – is a feature you’ll want to look for in your email marketing platform. With SiteGround Email Marketing, for example, you can take advantage of these capabilities, along with one of the most user-friendly and intuitive platforms available, making it easy to get started and see results quickly.

The following email not only uses the recipient name to establish a connection and draw attention, but it leverages user behavior and interests in order to make a targeted recommendation, and entice the reader to see what’s inside.

email-subject line - personalization

3. Do: Use Numbered Lists

Numbered lists are a tried-and-true method for capturing attention and can be a great way to make good subject lines for emails. Despite their simplicity, numbered lists perform exceptionally well because they provide structure, create intrigue, and make content feel more approachable and digestible. 

How to Implement Lists:

  1. Be Specific With Numbers: Use odd numbers like 3, 5, or 7, as they tend to feel a bit more authentic and rounded out. Example: “5 ways to boost productivity today”
  2. Highlight a Benefit: Combine the number with an actionable benefit for the reader. Example: “9 tips for effortless meal prep”
  3. Keep It Relevant: Ensure the number and content align with your audience’s interests or pain points. Example: “3 reasons your website might be losing traffic”
  4. Be Concise: Avoid overly long subject lines – keep the number and value clear in just a few words.
good-subject-lines-for-emails-numbered-list

Take a look at the above email, which uses a list combined with a benefit in order to motivate action. Even if you haven’t contemplated organizing your style, it’s rather hard to resist learning five quick ways you might be able to do so.

4. Do: Use Questions and Commands

Incorporating questions and commands into your email subject lines is a clever way to grab attention and fuel action. Questions invite curiosity, prompting readers to seek answers in your email – it’s reflexive! Commands, on the other hand, provide clear instructions and create urgency, making it easier for recipients to take the next step. Both approaches encourage engagement, which is never a bad plan when it comes to standing out in overpacked inboxes.

How to Implement Questions and Commands:

  1. Ask Open-Ended Questions: Use questions that highlight a problem or opportunity relevant to your audience. Example: “Struggling to find time for yourself?”
  2. Give Actionable Commands: Use action words like “discover,” “learn,” or “claim” to guide the reader. Example: “Claim your free ebook today!”
  3. Pair With a Benefit: Show what’s in it for the reader by including the value they’ll gain. Example: “Ready to simplify your morning routine?”
  4. Combine Techniques: Pair questions and commands for added impact. Example: “Want to save time? Start with these 3 tips!”
  5. Keep It Short: Ensure your question or command is concise and easy to understand at a glance.

The below email implements a question with a splash of intrigue. It inspires the recipient to wonder not only what they might be doing to participate in their city’s story, but, perhaps even more so, what the email might have inside.

subject-lines-questions

5. Do: Use Emojis

Don’t underestimate the power of an emoji. The addition of emojis is a super simple and yet creative way to give your email subject lines a little extra pizzazz. Not only do they add a pop of color, but they convey emotion, and can help reinforce the message of your email. 

How to Implement Emojis:

  1. Keep It Subtle: Limit your use to one or two emojis to maintain professionalism and avoid overkill.
  2. Test for Compatibility: Ensure your emojis display correctly across different email clients and devices. Some emojis may not appear as expected.
  3. Don’t Use Emojis in Place of Words: Along the same lines, since sometimes emojis may not show up (or show up as expected), avoid replacing words with emojis. Use emojis to complement, not replace.
  4. Use Emojis for Emphasis: Highlight key points, like urgency or excitement. Example: “⏳ Limited time offer: act fast!”

Using emojis in your subject lines can make your emails feel fresh while giving them a colorful edge in a text-heavy inbox. The below email uses emojis to support the context, make the message more playful, and help the email stand out.

email-subject-line-examples-emojis

6. Do: Keep it Short

How long should email subject lines be? Well, by keeping it short, you are more likely to grab attention and communicate your message quickly, especially on mobile devices. With limited space in email previews, brevity ensures your email subject line gets straight to the point and avoids being cut off. Good subject lines for email are clear, clever, and easier for recipients to process at a glance.

How to Implement Short Subject Lines:

  1. Focus on One Idea: Stick to a single, clear message to avoid overloading the subject line. Example: “Limited time: 20% off today!”
  2. Keep It Under 50 Characters: Aim for subject lines that are brief enough to display fully on most devices. Example: “Last chance to save!”
  3. Test Different Lengths: While shorter is generally better, test variations to see what resonates most with your audience.
  4. Prioritize Mobile Users: Just as with all email marketing design, it’s super important to always preview your subject lines on mobile to ensure they’re visible and impactful.

The following email subject line is short but sweet. The play on words – suggesting the season, but also to take action – gives you a quick idea for what’s inside, in addition to creating a bit of curiosity.

email-subject-line-keep-short

7. Do: Generate Intrigue

Intriguing and catchy email subject lines add that little extra spice that helps to create interest and compel recipients to open your email. By creating a sense of mystery or posing an enticing question, you encourage readers to find out what’s inside. This approach taps into their natural desire to uncover information and gives your email an extra advantage in their inbox.

How to Implement Intrigue:

  1. Ask a Provocative Question: Use subject lines that invite readers to explore a surprising or intriguing topic. Example: “What’s the one thing you’re missing in your morning routine?”
  2. Tease a Secret or Surprise: Hint at valuable or unexpected content without giving it all away. Example: “We’ve got big news – can you guess what it is?”
  3. Create a Cliffhanger: Use ellipses or leave the subject line unfinished to build suspense. Example: “This one hack will change everything…”
  4. Balance Mystery With Clarity: While it’s good to tease, provide enough information to convey the email’s purpose.
  5. Avoid Being Too Vague: Intrigue should spark curiosity, not confusion. Keep the subject line engaging yet understandable.

Nothing beats a little good old fashioned intrigue. In the next email, the sender has leveraged not only personalization, but they tease the reader about a “startling trend.” It grabs attention and makes you want to open the email and see what’s so concerning. 

best-email-subject-intrigue

8. Don’t: Use Clickbait

Speaking of generating confusion, while it might be tempting to use flashy or exaggerated subject lines to grab attention, clickbait can backfire and harm your email campaigns. Misleading email subject lines may lead to initial opens, but they often disappoint readers, erode trust, and hurt your brand reputation in the long run.

How to Avoid Using Clickbait

  1. Match Content to Subject Line: Ensure your subject line accurately reflects the email’s content. Example: Instead of “You won’t believe what’s inside!” use “5 tips to boost your marketing ROI.”
  2. Focus on Value: Highlight the genuine benefit of your email rather than relying on over-the-top language. Example: “Get ready for 20% off this weekend!”
  3. Avoid Overpromising: Be realistic about what you’re offering to avoid disappointing your audience. Example: Don’t claim “Everything is on sale” if there are conditions.
  4. Use Clear Language: Stick to straightforward, honest subject lines that highlight value without exaggeration.
  5. Monitor Feedback: Pay attention to your email marketing metrics – particularly open rates and unsubscribes – to identify and avoid subject lines that might feel clickbaity to readers.

9. Don’t: Use Spammy or Promotional Words

Using overly promotional or spammy language in your email subject lines can be a major turn-off, never mind that it can trigger spam filters. Words or phrases that seem too salesy or exaggerated may cause your emails to end up in the junk folder or be ignored by readers, ultimately harming your campaign’s effectiveness.

How to Avoid Spammy Language

  1. Choose Natural Language: Write subject lines that sound conversational and authentic, not overly polished or salesy. Example: Use “Save on your next adventure” instead of “Huge sale! Click now!!”
  2. Avoid Overused Words: Be thoughtful about using words like “guaranteed,” “urgent,” or “limited time only” unless they are genuinely applicable and paired with context.
  3. Limit Excessive Symbols: Emojis are great and all, but avoid overdoing it when it comes to using them. Also, mind the overuse of exclamation marks – it can all come across a bit spammy. Example: Replace “🔥🔥 Deal of the century!!! 🔥🔥” with “Your exclusive savings awaits.”
  4. Focus on Benefits: Emphasize what your audience will gain without sounding overly promotional. Example: Highlight “3 ways to save on your next trip” instead of “Act now for big savings!!!”.

10. Don’t: Put it in all Caps

Using all caps in your email subject lines may seem like an effective way to grab attention, but it often comes across as aggressive or unprofessional. Plus, all caps can trigger spam filters, negatively impacting your email deliverability. So instead of standing out in a positive way, it can actually have the opposite effect, making your email appear too salesy or even like spam – big no-nos on many levels. 

How to Avoid Capitalization Misuse

  1. Use Title Case or Sentence Case: Stick to standard capitalization rules. For example: “Exclusive offer just for you” instead of “EXCLUSIVE OFFER JUST FOR YOU!”
  2. Strategically Capitalize: Use capitalization sparingly to draw attention to specific words, but only when it feels natural and adds value. For example, rather than “OUR BIGGEST SALE OF THE YEAR STARTS NOW” go with, “Our biggest sale of the year starts NOW.”
  3. Experiment with Emphasis: Try using punctuation like dashes or colons for emphasis rather than capital letters. It allows you to create a natural pause or separation, making the message clearer and more engaging without resorting to ALL CAPS. For example, in “Exclusive offer: save 20% on your first order,” the colon breaks the subject line into two distinct parts. The first part, “Exclusive offer,” grabs attention, while the second part, “save 20% on your first order,” delivers the benefit.
  4. Use Short, Impactful Words: Keep your subject line concise and impactful, rather than relying on caps to convey urgency.

Email Subject Line Examples

Now that we’ve covered the key elements of crafting the best email subject lines, it’s time to dive into the real meat of the matter – a comprehensive list of email subject line examples to inspire your next email marketing campaign. Whether you’re writing a warm welcome email, a time-sensitive sales pitch, or a creative holiday greeting, we’ve got action-inspiring email subject line examples for you. 

Cold Email Subject Lines

Cold email subject lines are all about making a strong first impression. They need to be intriguing, relevant, and inviting enough to turn a stranger into a potential connection or customer.

  1. Transform your [specific industry] results with ease
  2. How we helped companies like [customer company] thrive
  3. Your solution to [specific pain point] starts here
  4. Take the next step toward [specific goal]
  5. The fastest way to achieve [desired outcome]
  6. Cut costs and boost results in [specific timeframe]
  7. See what’s missing in your [specific process]
  8. Looks like we both want to improve [specific goal]—let’s talk about how
  9. We’ve got the tools to help you succeed
  10. Simplify your path to [key business goal]
  11. Helping [industry professionals] save time and money
  12. I saw you attended [event/conference]—let’s connect!
  13. [Mutual connection] thought we should connect
  14. Struggling with [specific issue]? We have a fix
  15. Stop wasting time on [inefficient process]—here’s how
  16. Increase [metric] with this simple change
  17. I see you’re passionate about [topic]—me too! Here’s something that could help
email-subject-line-examples-cold-email

Follow-Up Email Subject Lines

Building connections doesn’t end with the first email – it’s all about the follow-up. Great follow-up subject lines grab attention, show purpose, and encourage the reader to reconnect or take the next step.

  1. Just checking in – any questions about [product/service]?
  2. We’re still here and ready to help!
  3. We don’t want you to miss out – final reminder!
  4. It’s been a minute – here’s 10% off just for you!
  5. We’re here to answer your questions, [Name]
  6. Still thinking about it? Let’s talk
  7. What’s the best time for us to revisit your options?
  8. Just checking in – anything you’d like to discuss?
  9. I wanted to share some new info with you on [product/service]
  10. If you’re still on the fence, here’s something that might help
  11. Thought I’d follow up and see if you had any more questions
  12. Time’s running out to take advantage of [offer] – let’s chat soon!
  13. Is now a good time to reconnect?
  14. Just wanted to circle back – let me know your thoughts
  15. Thought this might be helpful for your decision
  16. Any updates on your end? I’m here to help
best-email-subject-lines-follow-up

Welcome Email Subject Lines

Welcome emails require their own unique subject lines, as they set the stage for your relationship with new subscribers. They should feel warm, inviting, and exciting – like the digital equivalent of rolling out the red carpet.

  1. Your welcome gift is ready and waiting inside
  2. Welcome to [brand]! Here’s how to get the most out of it
  3. Thanks for joining us! Your special offer is inside
  4. Welcome to the family – thanks for subscribing
  5. Welcome aboard! Enjoy 10% off your first purchase
  6. Your first step with [product/service]: let’s get started
  7. Say hello to your new [brand/product] experience
  8. Ready to dive in? Your quick guide to [product/service] awaits
  9. A note from our founders
  10. Enjoy 10% off your first order with us – just for you
  11. Let’s get started: your welcome guide is inside
  12. Welcome to [Brand]! Let’s get to know each other.
  13. You’re in! Here’s what’s next.
  14. Everything you need to know about [Brand]
  15. Hello, [Name]! Here’s how to connect with us.
  16. Meet [Brand]: What to expect from us
email-subject-lines-Welcome-email

Promotional Email Subject Lines

Promotional emails aren’t just about deals – they’re your chance to delight, surprise, and inspire someone to take action. A great subject line grabs attention, teases what’s inside, and gets readers excited to click and discover what’s waiting for them.

  1. Meet our newest [product/service] – now available!
  2. Introducing our newest [product/service] – see what’s new!
  3. The next big thing is here – be the first to try it
  4. Discover what makes [product] stand out from the rest
  5. Get to know the features you’ll love in [product/service]
  6. You’re invited to be the first to try [new product/feature]
  7. Unlock expert tips on using [product/service]
  8. [Product/service] tips and tricks you didn’t know you needed
  9. The [product/feature] everyone’s talking about
  10. What makes [product/service] the best? Find out here
  11. [Product/service] just got better – check out the new updates
  12. Special access to [product/feature] – just for you
  13. Step-by-step: How to use [product/service] to its full potential
  14. Last chance to get your hands on [product/feature]
  15. Discover why [product/service] is getting rave reviews
  16. We just introduced something new – find out what!
email-subject-lines-promotional

Newsletter Email Subject Lines

Newsletters are your chance to catch up with your audience and share what’s new. A great subject line pulls them in, gives a hint of what’s inside, and makes them excited to stay in the loop.

  1. Fresh off the press: The latest from [Brand]
  2. Let’s catch up: Here’s what’s new!
  3. In case you missed it: This week’s top stories
  4. Your November wrap-up: What’s new in [industry/topic]
  5. Your weekly pick-me-up from [Brand]
  6. What our community is buzzing about this week
  7. Here’s what you need to know about [topic] this month
  8. Catch up on everything happening at [Brand]
  9. What’s making waves in [industry]? Get the details
  10. Here’s what’s new and noteworthy at [Brand]
  11. What’s on the horizon for [industry/topic]? Get the scoop
  12. New this week: [topic/feature/product] you don’t want to miss
  13. What our [readers/shoppers/customers] are loving this week
  14. This week at [Brand]: Highlights from our community
  15. Grab your coffee—here’s this week’s roundup from [Brand]
  16. Fresh updates and trends: See what’s new
good-email-subject-lines-newsletter

Catchy Email Subject Lines

Catchy email subject lines are like a perfect opening act – they grab attention, set the tone, and get your audience excited to see what’s next. It’s important to note, however: while catchy subject lines should do just that – catch one’s attention – the content of the email should live up to and align with the subject line. Otherwise you just end up with a big “don’t”: click bait. 

  1. The wait is over – something big has arrived!
  2. Ready for something that will make you smile?
  3. We couldn’t keep this to ourselves any longer
  4. Here’s the [tool/product/service] you didn’t know you needed
  5. Change the way you [action] – starting now
  6. If you like [X], you’ll love this
  7. A little surprise to make your day
  8. Ready for something a little unexpected?
  9. Can you guess what we’ve been working on?
  10. Upgrade your [productivity/experience] with just one click
  11. You didn’t think we’d forget, did you?
  12. Let’s make your day a little bit better
  13. Here’s a fresh take on [topic/solution]
  14. [Benefit] in just three steps – start here
  15. It’s not magic, it’s [product/feature]
  16. Why did we wait so long to share this?
Catchy-email-subject-lines

Sale Email Subject Lines

Sale email subject lines are your secret weapon for turning interest into action. They highlight irresistible deals, create a sense of urgency, and make it harder for readers to resist opening to learn more.

  1. This sale’s got your name on it – literally
  2. Your wallet will thank you for these deals
  3. Your favorite things – now at even better prices
  4. Shop now, thank us later
  5. Your private sale starts now!
  6. Almost sold out: Shop now for the best picks!
  7. Hurry – before your size is gone!
  8. Did someone say sale? Oh wait, we did!
  9. Didn’t catch our sale? Enjoy a bonus day of 15% OFF
  10. VIP access to our secret sale
  11. Our biggest sale of the year is here
  12. Grab what’s left – our sale ends soon
  13. Last chance to grab your favorites on sale
  14. If you wait, you’ll be paying full price 😉
  15. Everything you need, now at the price you want
  16. Save now, thank us later – shop the sale
good-subject-lines-for-emails-sale

Abandoned Cart Email Subject Lines

Abandoned cart emails are your chance to say, ‘Hey, don’t forget this!’ A great subject line catches their eye, makes them smile, and gives them a reason to come back and complete their purchase.

  1. Your cart misses you – checkout in just one click!
  2. Still interested? Let’s make it happen!
  3. Still thinking it over? Here’s a quick reminder!
  4. You left something behind – your [product/service] is waiting!
  5. Still interested? Take 20% off with this special code
  6. Still interested? Here’s a little incentive!
  7. Oops, did you forget something in your cart?
  8. Almost there! Complete your purchase before it’s gone
  9. Hurry! Your cart is about to expire!
  10. We’ve saved your cart for you—use code [code] for 10% off
  11. Need a little nudge? Here’s [X]% off your order!
  12. We noticed you left something behind, [Name]—need help?
  13. Still deciding? Here’s why you’ll love what’s in your cart
  14. Only a few left in stock—grab them before they’re gone!
  15. Hey [Name], you forgot something—let’s take care of that cart!
  16. Complete your order now to enjoy [benefit of product]
email-subject-line-examples-abandoned-cart

Thank You Email Subject Lines

Thank you email subject lines are your chance to show gratitude and leave a lasting positive impression. They should feel genuine and heartfelt, reminding readers just how much they’re appreciated.

  1. Your purchase made our day
  2. Here’s a little something to say thanks
  3. Thanks for shopping with us – here’s what’s next
  4. A heartfelt thank you for partnering with us
  5. You’re the reason we do what we do – thank you
  6. Your order is on its way – thanks for choosing us
  7. Big thanks from all of us at [brand name]
  8. Thanks for helping us grow – here’s to more together
  9. A little thank you from all of us at [brand name]
  10. Thank you for being an important part of our story
  11. Thank you for shopping small this holiday season
  12. You just made our day – thank you for choosing us!
  13. You’re awesome – thanks for your order!
  14. You’ve made us smile – thank you for your order!
  15. Your support helps us do what we love – thank you!
  16. High five for your order – thanks for choosing us!
good-email-subject-lines-Thank-you

Re-engagement Email Subject Lines

Re-engagement email subject lines are your opportunity to reignite interest and encourage action. They should feel inviting and energizing, reminding recipients of the value they once found in your brand or service.

  1. We miss you! Here’s 20% off to come back.
  2. It’s been a while – let’s reconnect!
  3. Don’t let this be goodbye – we’d love to have you back!
  4. We noticed you’ve been quiet – is everything okay?
  5. Let’s start fresh – here’s an exclusive offer just for you.
  6. Are you still there? We’d love to hear from you.
  7. Where have you been? We’ve got some exciting updates!
  8. Don’t let this be the end – here’s why you should come back.
  9. Here’s what you missed – it’s worth checking out!
  10. We’ve saved you a spot – come back and see what’s new!
  11. We’ve got new things in store for you – come take a look!
  12. Hey, we’ve been thinking about you – let’s catch up!
  13. Things have changed – let us show you around!
  14. [Name], are you ready for a fresh start with us?
  15. New products, new offers, and more – let’s get you back in the loop!
  16. Ready to make up for lost time? Let’s reconnect!
email-subject-lines-reengagement

Survey Email Subject Lines

Getting feedback is key to growth, and it all starts with a compelling subject line. A well-crafted survey email subject line draws readers in, and motivates them to share their thoughts.

  1. Got 2 minutes? We’d love to hear what you think
  2. We’ve got questions. You’ve got answers. Let’s make it happen
  3. Your opinion matters – take a quick survey & be heard
  4. Help us improve & unlock a special discount
  5. Spill the tea – what do you really think about us?
  6. [Name], what do you think of [product/service]? We value your feedback
  7. Your opinion pays off – complete our survey for a special offer
  8. Your thoughts could help shape our business – share them with us!
  9. What do you think? We’d love your feedback!
  10. We’ve got some questions – let’s hear your thoughts!
  11. We value your input, [Name] – help us improve!
  12. A quick survey to help us serve you better
  13. Help us understand what matters to you!
  14. Can we ask for your feedback?
  15. We’re all ears – take our short, 2-minute survey
  16. Help us make your experience even better – take our survey
email-subject-line-survey

Holiday Email Subject Lines

Holiday emails offer a chance to bring some extra cheer to your audience. A strong holiday subject line captures the festive spirit and encourages readers to open and engage with your special seasonal offer.

  1. Don’t get left out in the cold – [offer] inside
  2. All I want for Christmas is [your offer] – shop now
  3. Santa called – he wants you to have [discount/deal]
  4. Get your jingle on – limited-time holiday deals inside
  5. Sleigh the holiday shopping – exclusive offer just for you
  6. Fa la la la la… [deal] that’ll make your holiday bright
  7. Feeling festive? Here’s a holiday gift from us to you
  8. Merry and bright deals – only available for a limited time
  9. Dashing through the deals – don’t miss our holiday sale
  10. Have you been naughty or nice? Either way, we’ve got a deal for you
  11. Make your season merry with 20% off
  12. Hot deals for a cold season – shop now!
  13. You’re on the nice list – get 15% off your next order
  14. Make your holidays sparkle (without the splurge)
  15. A little something to make your season brighter
  16. Sleigh your holiday shopping with us
  17. Less stress, more savings – holiday deals inside
email-subject-line-ideas-holiday

The holidays are also a great time to think strategically when it comes to email marketing and sales – for expert tips on how to maximize this sale-heavy season, check out our Black Friday and Cyber Monday Guide. 

Bonus Tips for Creating the Best Email Subject Lines

Be Strategic About Email Subject Line and Preview Text

While your email subject line is the superstar here, don’t overlook the importance of your preview text – the small snippet that appears in recipient inboxes before the email is opened. Think of it as a connector between your subject line and the content inside the email. Use it to add context to your subject line and give readers an extra nudge to open your message.

Keep in Mind Sender Name and Email Address

Although this isn’t directly about subject lines, the sender name plays a significant role in how recipients perceive your emails and whether they decide to open them.

You might opt to use your company name, or, for a more personal touch, include your own name, such as “[your name] from [your company].” This approach makes your email feel more relatable and human, much like using personalization in a subject line. It helps create a subtle connection with the recipient and can increase your chances of engagement.

On the other hand, using a “no-reply” email address has the opposite effect. It makes your message seem detached and signals that you’re not interested in hearing from your customers. Ultimately, the more personal you can make every aspect of your email – from the sender name and email address to the subject line and content – the more impactful it will be.

email-subject-line-best-practices-Sender-name

Run A/B Tests

You can follow all these tips, but the best way to ensure your email subject lines are truly effective is by running A/B tests. This involves sending the same email to different segments of your audience, each with a slightly varied subject line.

Once the emails are sent, evaluate their performance. Which subject line resulted in higher open rates? And which one led to more clicks on your call to action? For example, if your open rate is high but your click-through rate is low, it could mean the email content didn’t live up to the expectations set by the subject line. (This is also a great way to test different elements of your email layout – from imagery, to calls to action, and more.)

By analyzing the data from your A/B test, you can identify which subject line resonated most with your audience and use those insights to improve future campaigns. 

Following Through on Email Subject Line Best Practices

Perhaps you now have a solid list of best email subject lines for your coming email campaigns – but please don’t stop there! Make sure your email content not only delivers on the subject line’s promise, but that you also follow through with a thoughtful email marketing strategy. 

By implementing “dos,” like a dash of urgency and personalizing your messages, or by leveraging one of the many above email subject line examples, you’ll see open rates, engagement, and conversions grow. These strategies aren’t just for show – they deliver real email marketing benefits, helping you connect with your audience and make a lasting impression.

11 Best AI Tools for Business in 2026

Best-ai-tools-for-business

In 2025, artificial intelligence won’t just be changing the game, it’ll continue to redefine the entire business playing field. That’s because it doesn’t just make processes easier but it goes beyond that, fueling creativity, amplifying productivity, and driving smarter, faster decisions. From predictive analytics and personalized marketing to AI-powered HR, the best AI tools for business transform the way we get our work done, and also how much work we get done.

In this article, we’ll look at what some of the top AI tools for business can do to increase efficiency, enhance creativity, and help you stay ahead in the rapidly evolving realm of artificial intelligence.

Why Are AI Tools for Business So Important in 2025?

Let’s step back for a moment: why are AI tools for business so important in 2025? As global markets become more interconnected and the use of artificial intelligence accelerates, companies that really lean in to using AI business tools gain a competitive edge in innovation and productivity. 

In essence, the best AI tools empower businesses to not only keep pace with change but to anticipate it, positioning them for long-term growth and resilience. Indeed, using AI is no longer a luxury; it’s a necessity if you want to keep up and outpace the competition. So let’s dive into some of the top AI tools for business that can make the biggest difference for your organization, and in each area of your business.

Top AI Tools for Business

For Administration

1. Otter.ai

Do you ever finish a day of lengthy meetings and struggle to remember what the takeaways were? And what about next steps? It can be hard to stay on top of everything and keep track, especially if you’ve already got a lot on your plate.

Otter.ai is one of the top AI tools for business, as it can help alleviate this meeting chaos by keeping you a lot more organized. Thanks to its speech recognition, it makes it easier for you to capture and retain valuable meeting information via transcripts, automated summaries, and action items. 

You can even chat with Otter to get answers from your meetings. It’s like having a dedicated assistant who takes notes, organizes them, provides summaries and action items, and answers your follow-up questions. 

It also integrates with major video conferencing platforms, such as Zoom and Google Meet, so that your new favorite “work assistant” can easily participate in all of your meetings.

Best-AI-for-Business-Otter

2. Reclaim.ai

Reclaim.ai is an AI-powered scheduling assistant that helps people like you, as well as your team, manage time more effectively. With intelligent time-blocking and smart reminders, Reclaim.ai automatically schedules tasks, habits, and meetings based on priorities, reducing scheduling conflicts. It also offers insights into how team members spend their time, helping optimize productivity. Personally and professionally, it’ll make scheduling a whole lot easier.

Best-ai-tools-reclaim

For Marketing

3. HeyGen

Video creation and translation can feel out of reach for a lot of businesses, especially small businesses. You have to come up with a script, find talent, and even get translations if you’re trying to reach more markets – never mind needing to find a native speaker. The whole process can be a big undertaking that requires a lot of time and money, making it inaccessible for many businesses.

But HeyGen has the bases covered for you, making it a great tool for any company, and one of the best ai tools for small business. You can use HeyGen’s AI to not only craft your script but, if you don’t have video talent, HeyGen even allows you to choose a realistic avatar to bring your video to life.

Or, you can really get on the AI bandwagon with HeyGen’s coolest AI offering: upload a filmed version of yourself, and HeyGen can then make a video of you speaking fluently and seamlessly in any of 175 languages. You’ve covered script creation, translation, and talent acquisition all in one fell swoop. Plus, you can even try it for free!

AI-tools-HeyGen

4. SiteGround Email Marketing

Email marketing is essential for any business, but let’s face it – coming up with fresh copy can be tough. The struggle to craft just one marketing email, let alone keep up with them regularly, can be a real challenge. 

SiteGround’s email marketing platform not only helps ease that burden with its user-friendly design and powerful email marketing tools, but its AI email writer helps you create emails effortlessly, turning your AI email prompts into ready-to-send content in no time. It transforms email marketing into a simpler, more efficient process, making it one of the best AI tools for small businesses aiming to save time and achieve better results.

Best-ai-tools-for-small-business-SiteGround

New to the world of email marketing? Or maybe you’re keen to improve your skills? Take our FREE, six-day course to learn how to craft targeted messages, nurture leads, track success, and benefit from an unbeatable ROI.

Sign up now >>

For Design

5. Canva’s Magic Studio

You may already know Canva, but have you explored its Magic Studio? It’s an ai tool for business that acts as your new in-house designer. It can create eye-catching sales presentations, marketing materials, and even branding elements for your website planning. With just a few AI prompts, you can quickly transform your ideas into polished images and videos. 

Magic Studio even generates copy for you, so you can effortlessly draft persuasive ads or social media posts. It increases your creativity and productivity, making your marketing materials not only easier to create but also more engaging.

AI-business-tools-Canva-Magic-Studio

For Human Resources

6. BambooHR

Running a business, and especially building a small business, means juggling countless responsibilities – operations, customer service, and everything else in between. When it’s time to hire, sifting through resumes and handling paperwork can feel overwhelming. It’s like you’re just picking a resume at random and hoping it works out.

BambooHR is a top AI tool for business that will make this process a whole lot easier. It streamlines the hiring process by sorting through resumes and identifying top candidates, while also automating the onboarding process. This makes bringing new employees onto your team smoother and more efficient, so you can handle hiring and HR tasks effortlessly without needing extra help or overspending on HR services.

Top-AI-tools-for-business-BambooHR

For Sales

7. HubSpot CRM

If you work in sales, you’re probably up to your ears in all things lead generation – it often feels like a frantic race just to keep up, without any clear sense of which leads will actually convert. It’s a far cry from the streamlined, revenue-generating process you’re after. 

That’s where HubSpot CRM can make a big difference. With AI-powered insights, HubSpot CRM identifies your high-potential leads, automates follow-up emails, tracks how prospects engage with your content, and offers suggestions to sharpen your strategy. It’s like having a personal advisor who manages the details and provides valuable insights. The result? More time spent on meaningful sales, and a positive impact on your bottom line.

best-ai-tools-for-small-business-Hubspot

For Finance

8. QuickBooks Online

Financial tasks pile up fast, making it easy to fall behind and feel especially overwhelmed. That’s where QuickBooks Online comes in. While it’s known as a staple in accounting, its advanced AI features make it a game-changer. 

QuickBooks’ AI automatically categorizes expenses, identifies spending trends, sends invoices, and even manages bill payments. It also projects cash flow and alerts you to any unusual account activity. With QuickBooks handling the numbers, you can spend less time buried in spreadsheets and more time growing your business online and offline.

AI-tools-QuickBooks-Online

For Project Management

9. Asana

If you’re running a business, you’re likely wearing many hats, trying to stay organized, and ensure nothing gets overlooked – it’s a real balancing act. That’s when Asana becomes invaluable. Its AI forecasts project timelines, recommends task assignments tailored to your team’s strengths, and automates routine follow-ups. For solo entrepreneurs, small teams, and even larger groups, Asana simplifies project management, enhances collaboration, and keeps your workflow running smoothly.

AI-business-tools-Asana

For All Departments

10. ChatGPT

Don’t overlook ChatGPT – it’s a fantastic resource for answering all of your miscellaneous business questions, and therefore makes our list of best AI tools for business. Need help drafting a meeting outline? Just share the topics you’d like to address, and ChatGPT will generate a detailed guide. Curious about competitor analysis? Ask it for insights on other businesses in your industry. Need this data organized into a table? ChatGPT will do the busy work. The list of possible questions and answers is virtually endless. 

This said, it’s important to keep in mind that the clearer and more precise your prompt, the more useful the response will be. Also, ChatGPT can be a bit finicky if you ask it abstract or subjective questions – it’ll often just make things up. So when asking it to provide you information, it’s best to provide it with specific sources for analysis so that you can ensure greater accuracy.

Best-ai-tools-chatGPT

11. Grammarly

Grammarly is your new personal copy editor. It’s an AI-driven writing assistant that helps people and teams produce clear, error-free communication when it comes to a range of content tasks – from drafting emails to creating marketing copy, or writing reports. Beyond that, its AI-powered tools provide real-time suggestions for grammar, spelling, tone, and style. It helps businesses communicate more effectively, improving internal communication and brand messaging.

For example, imagine you have several team members who are responsible for creating content, such as newsletters and advertisements. You can have them install the Grammarly browser extension, and it will help them to edit their content, maintain style consistency, and it will even check for plagiarism – all helping to increase copy quality, build your brand voice, and avoid getting in any legal hot water.

ai-tools-for-small-business-Grammarly

Transforming Your Business with AI Business Tools

AI business tools are no longer just a trend – they’re essential for those looking to improve in any or all aspects of their business. From sales and finance to HR, project management, and communication, AI is transforming how businesses operate in 2025.

By leveraging the right AI tools, businesses can automate repetitive tasks, optimize workflows, and provide better value to customers. The future of business is AI-powered, and embracing these tools sooner rather than later can help your organization stay competitive and agile.

9 Landing Page Best Practices to Improve Performance and ROI

landing-page-best-practices-to-improve-performance

If your goal is to get your website visitors to complete one very specific action, look no further than the trusty landing page. But creating a high-converting landing page doesn’t happen on its own – it requires following proven landing page tips that guide visitors towards taking that desired action. Whether you want them to sign up for a newsletter, make a purchase, or download a resource, using effective landing page best practices can significantly increase your conversion rates. 

In this article, we’ll break down key landing page best practices you can implement in order to capture attention and drive results. We’ll also showcase real-world examples so you can see these practices in action and learn how to apply them to your own marketing campaigns.

But first, what is a landing page?

What is a Landing Page?

A landing page is a standalone web page designed with a single focus or goal, and is typically used in marketing campaigns to drive conversions. Unlike a regular webpage, it has minimal distractions and is focused on guiding visitors to take a specific action, such as signing up for an email newsletter, downloading an ebook, or purchasing a product.

As for what makes a good landing page? Well, making a high-converting landing page is a fine art, so today we’re going to examine all the very best landing page tips.

9 Landing Page Best Practices to Improve Performance and ROI

Creating an effective landing page is all about optimizing every element to encourage visitors to take action. Here are nine landing page best practices to help you build high-converting landing pages:

1. Ensure a Clear Value Proposition

First thing’s first. Before you get started on anything else, you’ve got to nail your value proposition, as it’s central to your entire landing page content strategy. 

A landing page value proposition is a clear, compelling statement that conveys the main benefit or unique selling point of a product, service, or offer to visitors as soon as they land on the page. It’s typically conveyed via the headline and/or subheadline, where it’s prominently positioned in order to capture attention and communicate why the visitor should be interested in staying on the page or taking an action.

The purpose of a value proposition on a landing page is to quickly answer the question, “What’s in it for me?” by telling visitors:

  1. What the product or service does – A brief explanation that orients the visitor.
  2. The primary benefit or outcome – Why it matters to the visitor or the problem it solves.
  3. What makes it unique or better than alternatives – How it stands out or adds additional value.

For example, a value proposition for a childcare service might read, “Your Gateway to Local, Trusted Childcare – Easy Booking, Anytime,” which tells the visitor what it is, how it benefits them, and expresses its uniqueness in that it’s nearby and easily available anytime.

In the case of duolingo’s landing page below, for example, it conveys what it is (a language-learning method), what the benefit is (it’s fun and effective), and what makes it stand out (it’s free, and implied that this method is unique to duolingo). Simple as that.

perfect-landing-page-example-duolingo

2. Create an Impactful Hero Section

Now let’s explore the hero section. It forms a central part of how to make a website, and especially when it comes to highlighting the unique value proposition. It’s crucial to make a powerful impression here because it sets the stage for the rest of the experience. A well-designed hero section can immediately grab attention, convey your message, and prompt visitors to act. 

Or not: it could bore them into closing their web tab and looking elsewhere!

With that in mind, there are several elements that go into making this section a success. Here’s what you’ll want to include in your perfect landing page hero section:

Strong Headline/Title

The main headline, or title, is a key part of landing page strategy, and one of the most important hero section elements because it’s the first thing visitors will read when they arrive. It sets the tone for the rest of the page and determines whether visitors will stay or leave. 

A strong headline should be clear, concise, and compelling, immediately communicating the value proposition of whatever it is that you’re offering. 

landing-page-optimization-best practices-example-Calm

Supporting Subtitle

While the headline grabs attention with a bold, concise statement, the subtitle adds context by expanding on what’s offered and why it matters. It often explains the product, service, or offer in more detail, highlighting key benefits or addressing the visitor’s needs and concerns. 

Together, the headline and subtitle create a compelling introduction that captures attention and encourages engagement. Here are a couple examples of landing page headlines and subtitles: 

Headline: “Feel Your Best Every Day with Personalized Nutrition”
Subtitle: “Discover a nutrition plan tailored to your unique needs, goals, and lifestyle—designed to help you thrive, one meal at a time.”

Headline: “Keep Your Car Running Smoothly with Expert Care”
Subtitle: “Experience reliable, affordable auto repairs and maintenance from certified professionals dedicated to ensuring your vehicle’s longevity and performance.”

Illustrative and Appealing Image

While messaging reigns supreme, having a high-quality image that supports your message and captivates attention can be a deal maker or a deal breaker. A successful image could include a product photo, a happy customer using the product, or a graphic that speaks to what your business does. Images should be visually appealing and relevant to your offer.

Landing-page-design-best-practices-example-Audi

Attention-Grabbing Call-to-Action (CTA) Button

A CTA button is the crucial element that encourages visitors to take action. We’ll get into the strategy behind a good call to action in just a minute, but suffice it to say that you’ll want to include a prominent call-to-action button in your hero section in order to easily facilitate visitors moving to the next step.

3. Make Your Landing Page Benefit-Driven

Now that we’ve got the hero section basics covered, it’s time to dive in a little deeper – and move down your page. An important way for your landing page to support and emphasize your hero section and value proposition is to not only highlight features, but also focus on the benefits, as this is what really convinces visitors to take action. Features tell what your product does, but benefits show how it solves a problem or makes life better for the customer.

Here are some examples of how you can turn a feature into a benefit:

Feature: Task Automation.
Benefit: Save time by automating repetitive tasks.

Feature: Real-Time Collaboration.
Benefit: Easily work with team members across different locations.

Feature: Intuitive Dashboard.
Benefit: Manage projects at a glance with a clean, user-friendly interface.

Complement these selling points with imagery, icons or graphics in order to capture attention and keep visitors engaged.

Notice how, in the example below, Headspace focuses on benefits both in its hero section, and then farther down on its landing page.

landing-page-content-example-headspace

landing-page-tips-example-headspace

4. Include a Strong Call to Action (CTA)

Back to that CTA: having a particularly strong one is among the top tips for making a great landing page – and also when it comes to website planning in general – as it ensures users understand the next step. 

Without a clear, compelling CTA, visitors might leave your page without taking any action, even if they’re interested in what you’re offering. Indeed, a well-crafted CTA provides direction, reduces friction, and encourages users to engage, whether that means signing up, purchasing, or downloading. 

When crafting your CTAs, consider implementing the following elements: 

  • Precision: Instead of a vague CTA like “Submit,” a more effective alternative would be “Get Your Free E-book Now.” This specific wording clearly communicates what the visitor will receive and sets an expectation, making it more likely that they’ll follow through. 
  • Urgency: Add a sense of urgency or exclusivity, like “Limited Spots” or “Sign Up Today,” to encourage immediate action.
  • Actionable language: Use direct, action-oriented verbs like “Get,” “Start,” “Discover,” or “Join” that tell visitors exactly what to do.

Apart from including a CTA in the hero section, you will likely want to include it at the bottom of your page, so that visitors are again encouraged to click after having reviewed all of your landing page content. If your landing page is on the longer side, consider placing CTAs at various points throughout so that visitors can move on to the next step whenever they’re ready.

5. Use Compelling and Strategic Copy

Overall, copy plays a vital role in driving conversions, and accounts for another important landing page best practice. When writing web content, keep in mind the following:

  • Keep language clear, persuasive, and, as we’ve already discussed, focussed on the benefits
  • Use language that resonates with your target audience
  • Address audience pain points directly
  • Avoid jargon
  • Keep the tone conversational yet professional

Also be strategic about implementing content that builds your case and guides visitors toward your CTA. Do so by addressing any objections they might have, whether that’s by including FAQs or an explanatory section on a certain product feature. Ultimately, each section of your landing page, from the headline to the closing statement, should work together to create a seamless and convincing narrative.

6. Remove Landing Page Navigation

A key element of an effective landing page strategy is minimizing distractions. As illustrated in the image below (and in many of our other examples), this involves removing unnecessary navigation links – often even the menu bar – that could divert visitors from your primary goal. That’s because when users land on your page, the aim is for them to focus on the CTA button and take action.

This streamlined experience encourages users to concentrate solely on the content you’re providing, and ultimately on the call to action. If additional information is necessary, consider incorporating anchor links within the landing page to provide relevant details without redirecting visitors elsewhere.

Tips-for-making-a-great-landing-page-example-Zoho-Desk

7. Demonstrate Social Proof

Social proof is a powerful landing page tip for building trust and credibility. It reassures potential customers that others have used and benefited from your product or service. Some effective forms of social proof include:

  • Testimonials: Positive feedback from satisfied customers.
  • Case studies: Real-world examples of how your product helped a customer achieve success.
  • Customer logos: Showcase logos of well-known clients or partners.
  • Awards and certifications: Highlight any accolades your product has received.

Just remember not to link out from testimonials or customer logos. While it’s tempting to send people for more information, the goal here is to keep people engaged in your landing page, and exiting only via your call to action (and thus making a conversion).

By way of example, notice below that Zapier has a ticker tape of not-linked logos, which demonstrate that it is a trusted brand by other brands that you might already know and be loyal to. 

Effective-landing-page-example-Zapier

8. Implement a Lead Magnet

If the purpose of your landing page is email lead generation (such as capturing contacts for your email list, or getting people to sign up for a free course), then a lead magnet is a smart way to encourage conversion. 

A lead magnet is an incentive you offer in exchange for contact information, such as an email address. This is a great way to build your email list and nurture potential customers who are not ready to convert right away. Lead magnets can take many forms, such as:

  • Ebooks or whitepapers: In-depth content that provides value.
  • Discounts or coupons: A special offer for new subscribers.
  • Free trials or demos: Allow users to try your product before committing.
  • Webinars: Live or recorded sessions on a topic of interest to your audience.

Your lead magnet should be relevant to your target audience and offer immediate value. You’ll of course want to make its benefits clear in your hero section so that visitors are motivated to click through. 

The creative lead magnet on the landing page below is especially enticing, with a title and subtitle that spark curiosity. It’s hard to resist simply dropping your URL into the box and hitting “Analyze Website.” You receive intriguing website insights, and they gain valuable lead information in return. 

what-makes-a-good-landing-page-example-Neil-Patel

9. Make Sure Your Landing Page Lines Up With the Referring Source

Consistency is key when it comes to a strong landing page strategy. If visitors click on an ad or email link, they should see landing page content that matches their expectations. This means that the language, visuals, and offer presented in the referring source (like an ad or social media post) should align closely with what’s on the landing page – it should feel like an extension of what they clicked on.

If your ad promises a 20% discount, make sure the landing page clearly states how visitors can claim that discount. Inconsistent messaging can lead to confusion, which reduces the chances of conversion.

Improving Landing Page Performance

Once your landing page is up and running, the next step is to optimize it for even better performance. Continuous improvement is essential in order to have a high-converting landing page. This involves monitoring metrics, experimenting with new landing page content, and making adjustments based on real user behavior. Here are some landing page optimization best practices that will help improve performance:

Track Metrics

Understanding how to improve landing page performance starts with tracking the right website metrics. A few key performance indicators (KPIs) include:

  • Conversion rate: This percentage demonstrates the quantity of visitors who take the desired action, such as filling out a form, clicking a CTA, or making a purchase. This is the most critical metric for gauging success, as this is the whole point of your landing page: to gain conversions! The higher the rate the better, so when you make tweaks to your page, keep a close eye on how this impacts conversions. 
  • Bounce rate: This is the percentage of visitors who leave the page without interacting. A high bounce rate may indicate that the landing page content or design isn’t resonating with visitors. So try to identify what might not be working, then make adjustments, and see if your bounce rate drops.
  • Time on page: This data represents the average time visitors spend on your page. Longer times usually indicate that your content is engaging, while shorter times might suggest it needs improvement. Of course, if your conversion rate is high, but the time on page is low, it might simply mean that your sales pitch is working quite quickly! As such, always be sure to consider your data as a whole in order to draw educated conclusions.

By keeping a close eye on these metrics, you can identify which areas need adjustments, allowing for data-driven decisions that lead to improved landing page performance.

Try New Content

Now that you’re familiar with these key metrics, note that if your landing page isn’t converting or performing as well as you’d like, then it’s time to try experimenting with new content. 

As we touched on above, you may want to tweak different parts of the page. This could include revising the headline, reworking the copy, or even changing images and embedding videos. Sometimes, small changes can make a significant difference.

For example, if your current copy is very technical or generic, consider rewriting it to be more benefit-focused and customer-centric. Or, if the landing page content is heavy, try simplifying the design to make it cleaner and easier to navigate. 

An especially important element to consider improving is your CTA. If “Learn More” isn’t driving clicks, something more assertive like “Get Started Now” might be more effective. Or perhaps an even more descriptive CTA, such as “Claim Your Free Trial.” Get curious and try new approaches to see what works best.

Run A/B Tests

A great way to really evaluate whether your small changes are working is to run A/B testing (or split testing). It’s one of the most effective methods for improving landing page performance. 

This involves creating two versions of your landing page with one key difference – such as a different headline, image, or CTA – and sending an equal amount of traffic to each version. By comparing which version performs better, you can identify the most effective elements to use going forward.

For example, you might want to test whether a short or long-form landing page leads to more conversions. Or, you could experiment with two different images in the hero section to see which one captures more attention. Running consistent A/B tests allows you to optimize your landing page based on real data rather than guesswork.

Improve Load Speed

A slow-loading landing page can lead to higher bounce rates and lower conversions. Indeed, studies have shown that even a one-second delay in load time can result in a significant drop in conversions, as visitors are less likely to wait for a page to fully load.

To improve load speed, consider optimizing your images, reducing external requests, and using a reliable web host. Depending on the type of site you have, you may also wish to choose to use performance-friendly plugins that focus specifically on improving site speed. 

With SiteGround hosting, you can benefit from famously fast web speed and performance, along with multi-level security, and top-rated support.
Explore web hosting plans now>>

More Examples of Effective Landing Page Best Practices

Enough talk: let’s see more of these landing page design best practices in action. Here are a few more examples of landing pages that implement some of the effective best practices we’ve mentioned above.

Click Up

high-converting-landing-page-example-ClickUp

Clear value proposition: The headline, “The everything app, for work,” immediately tells visitors that this app covers all aspects of work management, providing a sense of comprehensiveness and utility.

Strong call to action (CTA): The prominent “Get Started. It’s FREE” button is compelling and reassuring, as it highlights that there’s no cost or risk to try the platform. The use of bright, gradient colors on the CTA button draws the eye, making it easy to find and click.

Minimal distractions: The page is clean and focused on one primary goal – getting users to sign up. The minimal text and whitespace keep users focused on the CTA.

Monday.com

landing-page-strategy-example-Monday.com

Strong headline and subtitle: The headline, “The new way of working together,” speaks directly to teams and businesses looking to improve collaboration. The subheadline further clarifies the platform’s purpose: a customizable work management tool to boost productivity.

Engaging call to action (CTA): The “Get Started” button is visually prominent and, as with Click Up, is paired with the reassurance of “Free forever. No credit card.” This reduces the friction to try the platform, as users know they can explore it without commitment.

Clever functionality for a focused user experience: By using different checkboxes, monday.com is able to simplify the conversion process without adding extra links or friction-causing user steps.

AG1

Improving-landing-page-performance-example-AG1

Supporting social proof: AG1 goes above and beyond here to demonstrate its credibility among consumers. It positions the five-star rating by over 47,000 customers front and center in order to generate a sense of trust. 

Clear and noticeable CTAs: The call-to-action buttons stand out not only with their color, but the language is precise. It doesn’t simply say “buy now,” – it says “Get your AG1 now.” 

Evocative video: Although the screenshot doesn’t capture it, the landing page effectively utilizes video (instead of a still image) to convey the energy and proactive feeling associated with using AG1. For a product designed to enhance self-care, video plays a crucial role in showcasing its full potential.

Closing Thoughts on Landing Page Best Practices

Creating a high-converting landing page is an essential component of any successful digital marketing strategy. By implementing the landing page best practices outlined in this article, you can design a perfect landing page that not only captures attention but also effectively guides visitors toward taking action. 

Remember that what makes a good landing page is your ability to convey that you understand your audience, and as such craft a message and offer that resonates with their needs and desires. Continuously monitor performance metrics, test different elements, and refine your approach based on real data. By doing so, you’ll ensure that your landing pages remain effective and aligned with your marketing objectives, ultimately driving better results for your business.

I Have a Domain Name, Now What? 8 Simple Next Steps

I-have-a-domain-name-now-what

Congrats – you’ve purchased a domain! But now you’re thinking, “ok, I have a domain name, now what?” Indeed, owning a domain is a great first step in establishing an online presence for your business, project, or personal brand. But now that you have one, the question is how to use a domain name? What comes next? This guide will walk you through eight essential steps to help you get your domain up and running, ensuring that you’re set up for success online.

What to Do With Your Purchased Domain

Choosing a domain name is exciting, but turning that purchased domain into a fully functional and professional online presence requires several key steps. Below, we’ll explore what you need to do after purchasing a domain, starting with simple-but-essential steps – like securing social media handles – and then getting into the nitty gritty of creating a website, and more. Let’s get started!

1. Secure Social Media Handles

You’ve got a domain, and social media may not be on your radar just yet – but it should be. Even if you don’t plan on actively using social media right away, securing social media handles that match your domain name is a smart move. Consistent branding across platforms helps maintain a cohesive identity, making it easier for customers to find, recognize, and remember you. 

Check availability for your domain name on popular social media sites like Facebook, Instagram, Twitter, and LinkedIn. You can use tools like Namechk or KnowEm to quickly see which handles are available across multiple platforms. Once reserved, these social media accounts will be ready for use whenever you decide to start promoting your brand.

If, however, you find that your name isn’t available, consider getting creative by adding an extra word to the handle name. For example, you could add words like “hello,” “get” or “shop” to the beginning of your brand name. Or, if your business is regionally based, you might consider adding your city or region to the social media handle. By adding an extra word, you’ll have more name options at your disposal. This, by the way, is also a great strategy for choosing a domain name if you find that your first choices aren’t available.

What-to-do-after-buying-a-domain-name-secure-social-media

2. Register and Trademark Your Business

If you haven’t already, registering and/or trademarking your business name is a good step to protect your brand legally and reduce the risk of litigation. This process helps prevent others from using your name in ways that could create confusion or harm your reputation, and it also safeguards you from potential legal issues with other businesses that might later claim rights to your brand name. Trademarking and registration requirements vary by country, so it’s best to consult local government resources or legal guidance for accurate information.

3. Plan Your Website

Now it’s time to start thinking about how exactly you want to build your site. You can choose various methods, ranging from website builders to content management systems (like WordPress), and custom coding. Which route you go with will depend on various factors, including your budget, customization needs, and level of tech savviness.  

Website builders, for example, typically offer a user-friendly, drag-and-drop approach that simplifies website creation without needing much technical knowledge. Also, many site builders often host your site for you, which means you don’t have to think about web hosting (which we’ll get to in a moment). 

All this said, you typically have to pay a monthly fee to publish and use your site, and there are often ongoing costs for extra features. Plus, they typically don’t offer extensive customization unless you pay for added plugins or custom coding.

Alternatively, a content management system (CMS) like WordPress enables users to easily create and customize sites of all kinds – from blogs to online stores – given its vast array of themes, plugins, and tools. While it may require a bit more technical skill, WordPress offers flexibility and scalability, making it a cost-effective choice for a customizable website.

Meanwhile, a custom-built site offers the most unique functionality and design options but comes with higher upfront and ongoing costs, especially if external developers are involved. In both these latter two cases – a CMS and a custom-built site – you would likely need to make a decision around web hosting, which brings us to step 4!

4. Get a Web Hosting Plan

If you don’t use a web-hosted sitebuilder, then you’ll need a web hosting plan in order to bring your website and domain name to life. Hosting provides the servers, storage, and infrastructure required to keep your website files online and accessible to users. Essentially, hosting acts as the foundation for your website, allowing your domain to connect with the servers where your site data is stored so that visitors can view it on the web.

There are several types and combinations of hosting available, including shared hosting, cloud hosting, managed WordPress hosting, and more – each suited to different levels of website traffic, control, and technical needs. 

For example, SiteGround offers managed WordPress hosting, which is particularly beneficial for WordPress users seeking ease of use with optimized security, performance, and automatic updates.

Ready to launch your online presence effortlessly? Get started easily with SiteGround web hosting. Enjoy famously fast web speed and performance, backed by multi-level security, and top-rated support. Explore plans now>>

5. Ensure Your Purchased Domain Points to the Right Hosting Servers

Whether you’ve chosen to use a web-hosted sitebuilder, or to buy your own hosting and create a site with a CMS, you’ll need to make sure that your domain directs to your actual site. If you’ve purchased your domain and hosting from the same provider, the setup may already be done for you.

However, if you’ve bought your domain from one provider and your hosting from another, you’ll need to point your domain to your hosting provider. This process, known as “domain pointing,” involves updating your domain’s DNS (Domain Name System) settings to connect it to your website’s files on your hosting server.

To do this, you will need to consult your domain and hosting providers for exact instructions, but the process is generally pretty simple. 

→ Working with SiteGround? Here’s how you can point your domain to SiteGround servers. 

Moving a domain is really quite easy – nevermind that the benefits of having a truly top-notch hosting provider make the few minutes it takes to correctly point your domain absolutely worth it. 

6. Build a Website

Now to finally put that domain name to work: by building your website! Start by defining your goals – both short-term (like lead generation) and long-term (like brand awareness) – and determine the actions you want visitors to take, as well as how you’ll measure success. 

Another important step to take during this process is to spend time identifying your target audience so that you can build your website content to speak directly to them. You’ll also want to establish and round up branding elements, such as your logo, color scheme, typography, etc.  

It will also be helpful to map out your website architecture so that you know exactly what content you need to round up – from copy to imagery and other design elements. From there, you can start putting everything together and bringing your website to life! 

I-bought-a-domain-now-what-create-a-sitemap

The process is of course a bit more elaborate than what we can cover here. For a detailed breakdown of the process of creating a website, check out our comprehensive guide on website planning. It covers everything you need to get started and get a website up and running.

7. Submit Your New Website to Search Engines

Once your website is live, you’ll want search engines to start indexing it so that people can find it. Google Search Console, for example, allows you to submit your website and sitemap, which helps search engines crawl your site more efficiently.

Request-indexing-for-your-website-and-purchased-domain

Submitting your site to search engines gives it the best chance to appear in search results and drive organic traffic. While search engines may eventually find your site on their own, submitting it directly can speed up the process so that people can start seeing the fruits of your labor sooner rather than later.

8. Create a Personalized Email Address Using Your Domain Name

A professional email address using your domain (such as yourname@yourdomain.com) adds credibility and strengthens your brand’s identity – and it’s also more memorable. Most hosting providers include email services, allowing you to create domain-based email addresses directly from their control panel. 

For example, it’s super easy to create an email account with Site Tools at SiteGround. You just go to your account in your Site Tools control panel, choose your domain, type the desired email address, create a secure password, and click “Create.” And there you have it: an email account is set up and ready to use! 

how-to-use-a-domain-name-to-create-an-email

After this step, you can set up your email on a computer by configuring it to work with popular email clients like Outlook, Gmail, or Apple Mail. A personalized email address is a small but impactful way to present a professional image to your audience and potential customers.

Takeaways on What to Do After Buying a Domain Name

Purchasing a domain name is just the first step in building a strong online presence. Following these eight steps will help you transform your domain into a fully functioning, professional website (and email!) that’s ready to serve your audience and grow your brand. From securing social media handles, to selecting hosting, and building a website, each step ensures your online setup is optimized for success. 

Get the most out of your domain name by choosing SiteGround. Benefit from a faster, better-performing, and lower-maintenance website, all which translate to more conversions for your business. Plus, SiteGround hosting is bolstered by unparalleled security, and live 24/7 customer support that’s there to help you every step of the way. 

Get started with SiteGround hosting today >>

FAQ

I Purchased a Domain, Do I Own It?

When you buy a domain, you don’t technically “own” it outright. Instead, you’re registering the rights to use it for a specific period (typically one year, which is renewable). As long as you continue renewing it, you retain control of the domain and can use it as your online address. If you haven’t yet registered a domain name, note that usually there is an annual cost – that said, some domain sellers, like SiteGround, offer the domain for free for the first year when you sign up for web hosting.

Can I Move My Domain to a Different Hosting Provider?

Yes, you can transfer your domain from one hosting provider to another if you choose. The basic steps for this process include unlocking the domain and requesting an authorization (EPP) code from your current registrar (likely a current or previous hosting provider). Then, initiate the transfer with your new provider by entering the domain name and EPP code. Note that you may need to update your DNS settings as well. If you choose to transfer an existing domain to SiteGround, 24/7 live support is available to assist you with any questions or doubts that you might have during the process.

What is Domain Privacy Protection and Do I Need It? 

Domain privacy protection, also known as WHOIS privacy, is a service that keeps your personal information – such as your name, address, phone number, and email – confidential when you register a domain name. Without this protection, your details become publicly accessible through the WHOIS database, which can lead to unwanted solicitations, spam, and even identity theft. 

How do you hide your personal information in the domain name WHOIS details? You can usually select domain privacy protection during the registration process with your hosting provider or domain registrar. Many web hosts and registrars, including SiteGround, offer this service, ensuring your personal information is replaced with their contact details in the WHOIS database. 

Website Planning in 9 Steps + Checklist

Website Planning

This article was originally published in October 2024, and then updated in April 2026.

Planning a new website successfully comes down to 9 key steps: from defining your goals and audience, to choosing hosting, shaping your design, and finally launching your site. This guide walks you through each one—plus includes a free checklist so that you have a website planning template to follow in real time.

Key takeaways

  • Always define your goals and audience before touching design or code—it shapes every decision that follows.
  • Consistent branding (logo, colors, tone) builds trust and makes the build process smoother.
  • Your choice of website builder, CMS, or custom code has real trade-offs in cost, flexibility, and maintenance.
  • A clear sitemap improves both user experience and search engine optimization (SEO) from the start.
  • Website planning doesn’t end at launch—regular updates, SEO, and performance monitoring are part of the job.

[24]

What is Website Planning and Why Does it Matter?

The website planning process entails defining the purpose, goals, and structure of a website before any design or development work begins. It involves understanding the needs of your audience, deciding on the content, determining the website layout, and considering the technical aspects such as domains and hosting.

A proper website planning process is vital because it:

  • Ensures clarity of purpose: It helps you understand why you are planning a new website and what you hope to achieve.
  • Saves time and money: Avoids redoing work by eliminating confusion about site objectives, features, and functions.
  • Improves user experience: A successful website aligns with the needs of its audience and provides them with a seamless user experience.
  • Optimizes SEO and performance: Helps organize content and site structure in a way that is favorable to search engines and AI, making it easier to rank higher and get cited.

Planning a website becomes much more manageable when you break it down into clear steps. Here’s how to plan a website in 9 stages—from defining your goals and audience all the way through to building and launching—with everything you need to tackle each one.

What Does Planning a Website Actually Involve?

Now that we know why planning your website is critical, let’s dive into a step-by-step guide for how to plan a new website. Follow these 9 steps to ensure you have all the essential website planning tools.

1. Define Goals & Objectives

Your website goals should answer three things: what you want the site to achieve, what actions you want visitors to take, and how you’ll measure success. This will help you determine what messages to focus on, how to structure your pages, what calls to action to include, and more. So start with answering these simple questions:

  • What are the short- and long-term goals for your website? Your short-term goals might be to sell products and generate leads, while your long-term goals could be building brand awareness and customer satisfaction.
  • What actions do you want visitors to take? Such as making a purchase, signing up for an email newsletter, requesting a quote, etc.
  • How will you measure the success of the website? Options could include web traffic, conversions, email sign-ups and other email marketing metrics.

Having these important details clear and front of mind will help guide you as you continue with the following steps for how to plan a website. Note your answers down and refer to them regularly to make sure you’re staying on track.

2. Identify Your Audience

If you wish to reach the right people, you’ll need to define four things about your audience: who they are, what problems they’re trying to solve, what they want from your site, and how they consume content online. To define this, answer the following questions: 

Who are your target users?

Identify key demographic details, such as age range, location, and occupation. For example, your audience might be young professionals aged 25-40, living in urban areas across the United States, working in the tech industry. Understanding these factors helps you focus your website content planning around appealing directly to their preferences and needs.

What are their pain points or challenges, particularly as they relate to what you’re offering?

Consider the specific problems your target audience is trying to solve. Are they looking for efficient solutions to improve productivity, struggling to find reliable services, or seeking advice on complex topics? By pinpointing their challenges, you can position your products or content as the solution they’re seeking.

What are their goals when visiting your website?

Think about what actions they want to take or what problems they are trying to solve when they arrive on your site.  What will their user journey be? They may be searching for a product that addresses their specific needs, looking for expert advice on a topic, or gathering information before making a purchase decision. Knowing their goals will help you create relevant content and clear calls to action that guide them to the next step.

How do they consume information online?

Understanding how your audience interacts with content can influence both the design and layout of your site. For example, are they primarily accessing your site via mobile devices, or do they prefer a desktop experience? Are they active on social media, and if so, which platforms? Knowing this helps you determine the best way to present your content so that it’s accessible, engaging, and easy to navigate. Plus, understanding their online behavior can help you strategize how to drive traffic to your site, whether through social media, email marketing, or search engines.

Once you’ve clearly identified your audience, you can customize your website’s content, design, and user experience to meet their expectations. It will also help as you think about products, marketing copy, email newsletters, social media marketing, and so on. 

Just as when planning your website objectives, regularly refer back to your answers above to make sure you’re staying focused on your audience.

3. Establish Your Branding

There’s a good chance you’ve already developed at least some branding as part of your marketing strategy—even if that only includes a logo. Now’s the time, though, to really get your branding ducks in a row and define your brand clearly so that you can execute it on your website. Consistent branding helps build recognition and trust with your audience—and ultimately conversions.

Branding Elements to Consider:

  • Logo: When deciding on a logo design, focus on creating something that reflects your brand’s identity and values while being simple, memorable, and versatile. Consider your target audience, industry trends, and how the logo will work across various mediums and sizes.
  • Color scheme: Define the primary and secondary colors that should be used across your website. Primary colors are ones that you’ll use most of the time; secondary ones complement the primary, and are typically used as accent colors.
Brand color scheme for web planning
  • Typography: Decide on the font or fonts that you would like to use for your brand. These may all be the same font, but it is often a good idea to choose one font for your headings, and a complementary one for your body copy. Google Fonts, for example, can help you find ideal pairings for this kind of execution. It also offers a large selection of free fonts that you can download and use however you’d like. 
  • Tone of voice: Whether you adopt a casual, formal, or playful tone, it should be consistent across the website, and of course align with your brand and what you wish to transmit.
  • Visual style: Decide on the overall visual tone of the site, from minimalist and clean to bold and dynamic. This will help steer your vision as you explore and decide on layout, color usage, imagery and more.

Take note of these elements for your reference as you plan your website. Not only will it be handy for you to refer back to this information, but it will be helpful if and when you decide to work with outside designers.

4. Decide How to Build Your Website

After identifying your goals, audience, and branding, the next step is to decide how you will build your website. For most people, it comes down to three options: a website builder, a CMS like WordPress, or a custom-built site. Here’s how to know which is right for you.

Website Builder — Best for Most People

A website builder is the fastest and most accessible way to get online, and for the majority of small businesses and personal brands, it’s all you’ll ever need. With drag-and-drop functionality, built-in hosting, and no coding required, you can go from planning to live site in a fraction of the time. The SiteGround Website Builder takes this a step further—with professionally designed templates, built-in ecommerce, and hosting all included, much of the heavy lifting is already done for you.

The trade-off is customization. If your site needs highly specific functionality or a truly bespoke design, you may eventually hit a ceiling.

CMS—Best for More Complex Sites

A content management system (CMS) is a platform that lets you build and manage a website without writing code from scratch. WordPress is the most widely used CMS, and a popular choice for sites that need more flexibility—a content-heavy blog, an online store via WooCommerce, or greater control over design and functionality. It’s open-source and highly customizable, with a wide range of themes and plugins to suit most needs.

That said, it has a steeper learning curve than a website builder, and more complex customizations may require hiring a developer. It can be a cost-effective option, but that depends heavily on how much you need to customize.

CMS—Best for More Complex Sites

If your website needs functionality or design that no off-the-shelf platform can deliver, a custom build is the answer. Whether coded from scratch or built on top of an existing site or CMS, a custom site offers complete creative and technical freedom.

The downside is cost—both upfront and ongoing. Any changes typically require a developer, which makes keeping the site fresh more expensive and time-consuming than the other two options.

5. Choose Hosting and a Domain

Selecting a hosting provider and choosing a domain name are two of the most consequential decisions you’ll make—the first determines your site’s speed, security, and reliability; the second is how customers will find and remember you. Both choices can significantly impact how users experience and interact with your business online.

Choose Your Hosting

Every successful website needs hosting, and the same criteria apply regardless of how you build: speed, security, reliability, and customer support all matter. The difference is that with a website builder, hosting is built in—so those qualities are baked in too, which is why it’s worth looking beyond templates and ease of use when choosing a builder. With a CMS like WordPress or a custom-built site, you’ll need to select a hosting provider separately.

For WordPress in particular, it’s worth choosing a host that offers WordPress-specific support and services. SiteGround offers Managed Hosting for WordPress, which includes automated setup, migration, and updates, along with top-notch security and expert 24/7 support. If you’re running WooCommerce, SiteGround’s WordPress Hosting for WooCommerce is worth a look too.

Choose Your Domain

When it comes to selecting a good domain name, there are several factors to keep in mind such as keeping it simple and memorable, using relevant keywords, and avoiding numbers and hyphens. 

If you have a great idea for a website name, start by checking if your domain name is available. Then you’ll need to purchase your domain name—a cost typically paid annually, or for multiple years in a row. That said, keep in mind that sometimes your domain is actually free for the first year when you buy a new hosting plan, as is the case with SiteGround Web Hosting. So when it comes time to select a hosting service, this is something to keep in mind. 

6. Shape Your Web Design

You’ve established your brand, and how you’ll build your site—now it’s time to bring them together and determine your website needs, by either communicating that to a designer, or by choosing a template.

But first, start by exploring other sites for inspiration, focusing on businesses that align with your offerings and target audience. Competitor websites can be especially helpful in identifying effective layouts, features, and designs within your industry, as well as opportunities to stand out.

For example, if you’re a creative professional, a portfolio might be essential, while a wedding planning service might benefit from featuring client testimonials. Note common design trends—whether sites in your field are sleek and modern or colorful and content-rich – and consider how you’ll adapt these patterns for your own site.

If you’re using a designer, this research will also help you provide more specific guidance so that they create a website that matches your expectations. Even if you’re building the site yourself, analyzing websites you admire can help you identify website functionality and layouts that work best for your needs.

Meanwhile, if you’re using a website builder or CMS like WordPress, you likely have access to a wide range of predesigned templates to meet your website planning goals. These templates serve as a foundation for your site’s design, offering a quick and easy way to get started. The key is to choose a template that looks professional and includes the functionalities you need, so you can focus more on content and less on design tweaks. Just keep in mind: the less you edit the template, the better it will look! 

7. Create a Sitemap for Effective Website Architecture Planning

A sitemap is your website’s blueprint, and building one is more straightforward than it sounds once you break it into a few logical steps. Creating a clear and logical website architecture plan not only improves the user experience but also plays a key role in optimizing your site for search engines. Here’s how to approach it:

  1. Identify Core Pages: Start by listing the essential pages that your website needs. This might include a homepage, an about page, a contact page, and any specific pages related to your business such as services, products, or portfolio pages. Think about your site’s primary goals and what website content planning is necessary to fulfill those objectives.
  2. Group Related Pages into Categories: Next, organize your pages into categories or sections to make the site easy to navigate. For example, if you offer multiple services, group them under a “Services” section. Similarly, blog posts can be placed under a “Blog” or “Resources” section. Categorizing your content ensures that visitors can quickly find what they’re looking for and enhances the overall flow of your site.
  3. Determine the Hierarchy: Establish a clear page hierarchy for your sitemap. Your homepage should sit at the top, with main sections (like “About,” “Services,” or “Contact”) branching off from it. Subpages should be nested under the appropriate parent pages. This hierarchy will dictate how users and search engines interpret the importance of each page. The more organized and logical this site structure is, the easier it will be to navigate.
Website hierarchy example
  1. Prioritize Key Pages: Not all pages on your site will have the same level of importance. Determine which pages are critical for conversions or user engagement and make sure they are easily accessible. For instance, if your contact page is a key point of interaction, it should be prominently linked from the homepage or main menu.
  2. Plan for Future Growth: Consider how your sitemap might evolve as your site grows. You may want to add additional sections, subpages, or even integrate features like an ecommerce store or a member login area in the future. Building flexibility into your sitemap now can save you the trouble of major restructuring later.
  3. Optimize for User Experience: As you finalize your sitemap, think about your customer’s journey through your site. Make certain that important website pages are no more than a few clicks away from the homepage, and provide clear pathways for users to move between related content. Use intuitive navigation menus, calls to action, and internal links to guide visitors through your content seamlessly—and ultimately to conversion.

When it comes to how to plan website structure, a well-organized sitemap will set the foundation for a successful website that is both user-friendly and optimized for search engines. It acts as a roadmap for both you (and your designer, if you use one), ensuring your site’s content is logically structured and easily accessible to your audience.

8. Gather Your Website Content Planning Assets

Before building your web project, let’s take a minute to set aside all the content we’ve covered so far—plus a few extra tidbits. This will be an especially important step if you’re working with a designer, but it’ll also be helpful if you’re building your site yourself, allowing you to have all your content in one place. Website assets that you’ll want to round up include: 

Copy

Write and compile copy for all the pages you’ve identified in your sitemap. These will likely include the following pages and content:

  • Homepage: Summarize your brand’s unique selling proposition, services, benefits, and features.
  • About page: Provide background information, your company’s history, and your team.
  • Service or product pages: Detail your offerings, benefits, and how they address customer needs.
  • Blog posts or articles: Aim to have at least a few articles published so that your blog already adds value. You may also wish to leverage this content to help educate your users, so don’t be shy about using calls to action on your website in order to send users to your blog to learn more about different products, features, product uses, and more. Just be sure to include further calls to action in your blog post so that you keep users moving to the next step.

Branding Elements

Now it’s time to put together all those brand elements we discussed, and make them ready for use. Items you’ll want to have on hand for your web design include: 

  • Logo: Ensure it’s in a high-resolution format. Depending on your site color, you may want your logo to have a transparent background. Of course, always make sure you are following whatever branding guidelines you or your designer have established for your business.
  • Color scheme: Note the primary and secondary colors that should be used across the website. Have the pantone and/or hex codes accessible so that you can easily provide them to your designer, or access them as you customize your site.
  • Typography: List the fonts you’ll use for headings, subheadings, and body text. If you’ve purchased and/or downloaded your fonts, be sure to have those available as well.

Media

Finally, pull together all of the media for your website, such as: 

  • General site imagery: You’ll likely need visuals for your homepage hero section (the header image), as well as sprinkled throughout your site to add interest. Make sure these images—and all your media—consistently fit the visual style you’ve defined. (Good news here: if you’re using the SiteGround Website Builder, you can use the built-in AI image creator or the gallery of free stock images to fill any of your photography gaps.)
  • Product photos: If you’re running an ecommerce site, high-quality, cohesively styled product images are essential. 
  • Team photos: Personalize your website with professional photos of your team.
  • Icons and other brand elements: If you have other branding elements, such as icons, be sure to include these as well. They can be used to support text, or simply to infuse branding into your design.

File size is one last thing worth keeping in mind as you gather your assets. Large files can slow down your site speed, negatively impacting both user experience and Google search rankings. Ideally, your images should be compressed and served in optimized versions for different screen sizes—so a visitor on a phone isn’t downloading the same heavy file as someone on a desktop. If you’re building with SiteGround, this happens automatically: the Website Builder handles it the moment you upload an image, while WordPress users can rely on the SiteGround Speed Optimizer Plugin to do the same.

Bonus tip: To make all your assets extra handy, consider creating a shared drive, such as a DropBox folder, so that your files are easily accessible for all collaborators.

9. Bring Your Website Planning to Life 

How you build your site comes down to two paths: doing it yourself using a website builder or CMS, or handing it off to a designer—and what you do next depends entirely on which route you’ve chosen. Let’s explore next steps. 

If You’re Building Your Own Site

While building your site is a bit more hands on, you’ve already done a lot of the legwork, and you have mapped everything out on your checklist. So it’s just time to put it all in action.

Website Builder and/or CMS

If you’re using a website builder or a CMS such as WordPress, you’ll want to start off by adjusting the template to match your branding, colors and fonts. Usually this can be done easily by adjusting the template settings allowing color and font changes to take effect across your site.

From there, you’ll want to upload and start organizing all your content, including copy, images (including your logo), and any additional media. 

Lastly, you’ll want to set up any extra site functionality. In the case of a CMS like WordPress, this could include installing plugins for SEO or ecommerce, as well as adding any contact or email sign-up forms. (New to the world of email marketing? We’ve got you. Read our guide on email marketing and how to get started.)

Custom Coding 

Meanwhile, if you’re personally building your site from scratch, you’ll need to start designing and coding, and, in doing so, leveraging and implementing your gathered content as discussed above. Designing and coding a website from zero is obviously a much larger undertaking that requires more than a simple article. So enter into these waters only if you are well acquainted with how to custom-build a site. 

If You’re Working With a Designer

If building or customizing a website isn’t in your wheelhouse, but you want a custom site, then you will have chosen to hire a designer. In this case, plan to share all the information you’ve gathered thus far, including:

  • Goals and objectives of your site
  • The target audience
  • Content documents (copy, branding guidelines)
  • Branding elements (logo, font files)
  • Media files (images, videos, animations)
  • Detailed instructions for the sitemap, layout, design preferences, and functionality requirements. This should also include any sites you’ve found for inspiration. Many designers may even provide you with a design brief so that you can clearly address all their questions and needs up front.

Ultimately, whether you build your site on your own or with help, once it’s built, be sure to test all elements thoroughly before launch. Consider asking users in your target audience to interact with your test site so that you can gather valuable and relevant feedback. You’ll also want to test site responsiveness on mobile devices, any interactive elements, and page load times. Need to speed up your website? Check out these website speed optimization tips.

What Should You Do Once Your Site Goes Live?

The website planning process is ongoing. After your site goes live, you’ll need to monitor its performance, update content, and optimize it for better user engagement and SEO. Make sure to:

  • Track your metrics: Use tools like Google Analytics to measure traffic, conversions, and user behavior—and, if you’re using a website builder, check whether built-in analytics are available, as many include their own dashboard to get you started.
  • Optimize SEO: Continuously update your SEO strategy to improve rankings. If you’re using WordPress, for example, you can install plugins, such as Yoast, which will do the heavy lifting when it comes to SEO.
  • Update content regularly: Keep your website fresh by adding new blog posts, products, or case studies.
  • Maintain the site: Do regular backups, update plugins, perform security checks, and make sure your site speed is adequate, and stay on top of other web performance metrics. 

Beyond Website Planning

Successful website planning is the cornerstone of a successful online presence. Work through it step by step—define your goals, know your audience, build a strong brand, choose the right tools—and you’ll have a site that not only looks great but actually works for your business.

The work doesn’t stop once you go live, either. Regular updates, performance monitoring, and ongoing SEO are what keep a site relevant and effective as your business grows.If you’re still figuring out how to build, the SiteGround Website Builder is worth serious consideration for anyone who wants to get online quickly without sacrificing quality. Fast, secure hosting is built in, image optimization happens automatically, ecommerce functionality, professionally designed templates mean you’re not starting from scratch, and expert 24/7 support is there whenever you need it. It’s a solid foundation—and with this guide and our planning checklist in hand, you’re well set up to make the most of it.

Website Planning Checklist Download

Website Planning FAQs

What is website planning?

Website planning is the process of defining your website’s structure, purpose, and content before any design or development work begins. It covers everything from setting goals and identifying your audience to choosing hosting, mapping your sitemap, and gathering your assets—so that when you’re ready to build, every decision has already been thought through.

How long does website planning take?

It depends on the size and complexity of your site. A simple small business website can be planned in a few days; a larger site with multiple services or stakeholders can take several weeks. The steps most likely to slow you down are nailing your branding and writing your copy. If you’re using the SiteGround Website Builder, the build itself is much faster—a built-in AI writer, templates, and hosting are all handled in one place.

How much does it cost to plan and build a website?

Planning itself costs nothing beyond your time. Building is where costs vary widely—a website builder can run $10–$30 per month, a WordPress site can be launched for very little but costs more as you add plugins or hire help, and a custom-built site can run anywhere from a few thousand dollars to significantly more depending on complexity. Your biggest cost lever is how much of the work you do yourself.

This article was originally published in October 2024, and then updated in April 2026.

The 6 Absolute Worst Email Marketing Mistakes to Avoid

worst email marketing mistakes to avoid

Whether you work for a big corporation, or run a small, family business, email marketing is an unrivaled way to captivate your audience, create brand loyalty, and drive conversions. But mastering it isn’t just about sending messages – it also requires a strategy, and avoiding a select list of common email marketing mistakes that can make or break your success. 

So, what email marketing mistakes should be avoided? This article will tackle six of the very worst email marketing mistakes – and how to easily avoid them. With just a bit of extra care in each of these areas, you can ensure that your email marketing efforts are a success, delivering the best possible results for your business.

Why It’s Important to Avoid Email Marketing Mistakes

While the field of digital marketing is crowded and complex, email marketing stands out as a unique opportunity to connect personally and directly with your audience in a highly targeted, strategic way. Not only that, but it’s fairly easy to implement, and offers an astonishing return on investment. 

Indeed, the benefits of effective email marketing are vast, including higher email open rates, a growing list of quality subscribers, increased brand and loyalty, and, importantly, more conversions and business opportunities. 

Before we get started: if you want to get your email marketing up and running but don’t know where to begin, then join our free, six-day email marketing course. It will give you all the tools you need to create highly successful email campaigns with ease – and to start implementing the tips we’ll be sharing here.

What Email Marketing Mistakes to Avoid

1. Not Using High-Converting Sign-Up Forms

Your email list is the backbone of your email marketing efforts. So one of the top email marketing mistakes you can make is not taking the extra steps to optimize how you acquire subscribers. That’s right: if your sign-up forms aren’t designed to convert, you could be missing out on heaps of potential leads. So how to make this happen? Let’s dive in.

Gather Essential Info

Most sign-up forms typically ask for just an email address and, occasionally, a first name. While this simple approach can increase submission rates, it may not help you qualify leads effectively, especially if your goal is to focus on high-quality prospects. The key is to balance the number of questions with what’s essential for your business to determine whether a lead is a good fit.

For example, an interior designer might ask for project details or budget range, while an online store may only need an email. By gathering the right information from the start, you’ll save time and concentrate on leads that are more likely to convert. That said, don’t ask for extra information unless you really need it – unnecessary fields can reduce sign-ups.

Use a Double Opt-in

While a single opt-in might seem faster and more logical, implementing a double opt-in can actually help you build a higher-quality email list. What is a double opt-in? During this second step, users verify their subscription through a confirmation email. By doing so, you as a business can be extra certain that these subscribers legitimately want to hear from you. This is an especially good thing because it not only increases engagement (because subscribers look forward to your emails!) but also helps reduce spam complaints and bounce rates.

Leverage Lead Magnets

A lead magnet, such as a downloadable resource, eBook, or exclusive content, is among the top lead generation tactics to incentivize users to sign up for your list. People are far more likely to subscribe when they receive something of value in return. Just be sure that your lead magnet aligns with both what you offer and with your target audience’s needs and interests.

2. Not Focusing on a High-Quality List, and Segmentation

One of the most common mistakes in email marketing is focusing on list quantity rather than its quality. Indeed, a smaller, well-segmented list is often way more effective than a large, untargeted one. So when it comes time to improve your list quality, it’s essential to prioritize list hygiene and segmentation.

Clean Your List Regularly

An outdated or unengaged list can harm your deliverability rates and skew your campaign metrics due to unopened, undelivered emails, and spam complaints. By cleaning your list regularly, you can avoid these pitfalls, removing inactive subscribers, reducing bounce rates and improving engagement. 

Go through your list once every three to six months to identify users who haven’t opened or clicked on your emails for an extended period, and consider sending them a re-engagement campaign. If they still don’t respond, it’s time to remove them from your list. 

Segment Your List and Send Targeted Emails

Segmentation is one of the most powerful tools in email marketing. By dividing your list based on demographics, interests, or behaviors, you can send more relevant content to specific groups of people. For example, you might wish to send one message to loyal customers (with a discount thanking them for their business), and a different one to new customers (with a unique offer that entices them to buy). These personalized emails lead to higher open rates, better engagement, and ultimately, more conversions. 

Want to become an expert on growing a high-quality email list? Read our guide on how to build your email list.

3. Not Developing Strategic Subject Lines

Your subject line is the first thing your subscribers see, and it’s often the deciding factor in whether your email gets opened or sent straight to the trash bin. With a little extra work, though, you can increase open rates – and hopefully conversions.

Generate Intrigue

Subject lines that pique curiosity tend to attract more opens – it makes it hard(er) to resist the click! The idea is to avoid revealing too much in the subject line – leave a little to the imagination so that the subscriber feels compelled to click to learn more. That said, ensure that the content inside your email aligns with the intrigue you’re building; misleading subject lines can lead to unsubscribes or spam complaints.

Create a Sense of Urgency

Urgency is a powerful motivator in any type of marketing, and that goes for email marketing just the same. Subject lines that include phrases like “only a few left” or “last chance” can encourage users to take immediate action. Urgency taps into the fear of missing out, pushing subscribers to engage with your email quickly.

Align with Email Content

Your subject line should reflect the content of your email. Subscribers don’t like bait-and-switch tactics, so make sure you’re delivering what you promise in the subject line. So be cautious not to over promise, or to mislead. Clarity in your subject line builds trust and credibility with your audience.

Launch your email marketing in no time with ease. Sign up for SiteGround Email Marketing today and get 80% off! >>

4. Not Using Strong Calls to Action

A great email is virtually worthless without a clear, actionable next step – your email essentially becomes a dead end. So it’s not surprising that one of the most detrimental email marketing mistakes marketers make is neglecting to include effective calls to action (CTAs) in their emails.

Make It Action Oriented

Your CTA should clearly instruct the reader on what to do next. Use action-oriented language that prompts them to take immediate action, such as “Shop Now,” “Download Today,” or “Claim Your Offer.” Avoid vague CTAs like “Click Here” that don’t convey what the recipient is signing up for.

Make it Specific

A generic call to action may fail to capture attention. Be as specific as possible. Instead of “Get Started,” try “Start Your Free Trial” or “Download Your Free Guide.” Specificity makes the offer more compelling and gives the recipient a better understanding of what they will gain.

Noticeable and Strategically Placed

Your CTA should be easy to spot, whether you’re using a button or a hyperlink. It’s often a good idea to include your CTA multiple times in the email—once near the beginning, once in the middle, and once at the end. Strategic placement ensures that even if subscribers don’t read the entire email, they can still easily take action.

So much more goes into creating the perfect email. If you’d like to learn more, read our comprehensive article on how to write marketing emails that people will read.

5. Not Having a Content Calendar

Successful email marketing requires a well-thought-out plan, and one of the most common email marketing mistakes is failing to create a content calendar. Without a schedule, your emails may become inconsistent or irrelevant, leading to decreased engagement. On the flip side, a well-organized schedule will help you stay on top of email marketing, and to better be able to align your marketing with business objectives.

Plan Content Types Strategically

Your emails should include a variety of content types to not only keep your subscribers engaged, but to strategically build your relationship with the customer, and to build your credibility as a brand. Planning ahead allows you to have a bird’s-eye view of what you intend to send out, thus allowing you to balance promotional content with other types of content, such as resources or educational material. A content calendar also helps to make sure that your emails stay fresh and diverse, offering value to your subscribers without overwhelming them with constant sales pitches.

Schedule Content for Consistency and Ideal Frequency

Consistency is key in email marketing. Whether you send emails weekly, bi-weekly, or monthly, a content calendar helps you maintain a consistent cadence. It also ensures that your email frequency aligns with your audience’s preferences. Too few emails can lead to disengagement, while too many can overwhelm your subscribers, increasing your unsubscribe rates.

6. Not Optimizing with Goals and Metrics

Finally, one of the biggest mistakes is not setting clear goals or tracking metrics. Without data-driven insights, it’s impossible to gauge the effectiveness of your campaigns or optimize them for future success – and this is truly where the real email marketing magic happens.

Identify Goals and Metrics

Before launching a campaign, identify what success looks like. Whether your goal is to increase open rates, drive traffic to your website, or boost sales, having a clear objective will guide your strategy. Next, determine which metrics will help you measure progress toward that goal. Maybe you want to drive sign-ups for a certain course, or increase the sales of a new product, or perhaps simply to grow your list. Whatever your goal, identifying success metrics can help you get there. Common email marketing metrics include open rates, click-to-open rates, conversion rates, and unsubscribe rates – and you can learn more about all of them in our article on email marketing metrics.

Track and Optimize

You’ve defined your goals and metrics, now you must track them. Monitoring performance after each email send allows you to adjust your email strategy from campaign to campaign. If your open rates are low, consider tweaking your subject lines. If your click-through rates are underwhelming, review your CTA or content. If unsubscribe rates or going up, check your content and clean your list. Regular analysis and optimization are essential to long-term success.

Run A/B Tests

A/B testing is a fantastic way to optimize your emails and continually improve their success. It allows you to experiment with and improve different email elements, such as subject lines, copy, CTAs, and design. 

Do this by dividing one of your email segments and sending two different versions of the same email to the two different groups – one version to one group, the other to the other group. It’s important to only change one thing in that email: the element you’ve decided to test (a subject line, CTA, etc). After sending, compare the results from the two emails to determine which one performed better – from there, optimize your campaigns accordingly. The beauty here is that testing helps you make data-driven decisions and improve your results indefinitely.

Avoid Common Email Marketing Mistakes for Lasting Success

Email marketing remains one of the most powerful channels to engage and convert customers, but only if executed smartly. By avoiding these six common email marketing mistakes – poor sign-up forms, ignoring list quality and segmentation, weak subject lines, ineffective CTAs, a lack of content planning, and failing to optimize with metrics – you can elevate your email marketing strategy and drive better results for your business.

By refining your approach, focusing on the needs of your audience, and consistently optimizing your efforts, you can turn email marketing into a reliable and effective part of your overall digital marketing strategy.

Now that you know exactly what to do and not do when it comes to email marketing, it’s time to put everything in motion. Go from email marketing beginner to expert in just six days: join our FREE, six-day email marketing course. 

And if you’re keen to get your email marketing efforts started without all the hassle, sign up for SiteGround Email Marketing – it’s super easy to use, and 80% off!