{"id":24459,"date":"2025-06-26T13:46:50","date_gmt":"2025-06-26T13:46:50","guid":{"rendered":"https:\/\/academy.siteground.com\/en\/?p=24459"},"modified":"2025-07-16T13:35:00","modified_gmt":"2025-07-16T13:35:00","slug":"email-marketing-benchmarks","status":"publish","type":"post","link":"https:\/\/academy.siteground.com\/en\/email-marketing-benchmarks\/","title":{"rendered":"Email Marketing Benchmarks: What Matters (And What Doesn&#8217;t)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">I&#8217;ve been running email campaigns for seven years. Product launches, educational series, engagement campaigns for passive subscribers, you name it. And I&#8217;m here to tell you something that might surprise you: <strong>email marketing benchmarks don\u2019t always tell the whole story.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not because the numbers are wrong. They&#8217;re not. But because they&#8217;re <strong>missing the context that actually matters<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Think of email marketing benchmarks as <strong>helpful guidelines rather than strict rules<\/strong>. Understanding when to pay attention to industry standards and when to trust<strong> your own data can transform your <a href=\"https:\/\/academy.siteground.com\/en\/what-is-email-marketing-how-to-get-started\/\" target=\"_blank\" rel=\"noopener\">email marketing<\/a><\/strong> from stressful to strategic.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"form\">Let&#8217;s dive into what really matters for your email success\u2014and what you can simply stop worrying about.&nbsp;<\/p>\n\n\n<p>[35]<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-smart-way-to-use-email-marketing-benchmarks\"><span class=\"ez-toc-section\" id=\"the-smart-way-to-use-email-marketing-benchmarks\"><\/span>The Smart Way to Use Email Marketing Benchmarks<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Email marketing benchmarks serve an important purpose: they give you context. When you&#8217;re just starting out or launching a new campaign, it&#8217;s normal to wonder if a 25% open rate deserves high fives or if it\u2019s just plain concerning. Industry benchmarks help answer that question.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most marketing emails will see open rates between 20-30%, with click-through rates typically ranging from 3-5%. But <strong>these email marketing benchmarks vary significantly <\/strong>based on industry, audience size, and email frequency.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So you <strong>shouldn\u2019t panic if your open rate is &#8220;below industry average.&#8221; <\/strong>You should focus on what actually matters for you. For example, an <a href=\"https:\/\/academy.siteground.com\/en\/what-is-email-newsletter\/\" target=\"_blank\" rel=\"noopener\">email newsletter<\/a> with a 42% open rate might generate only three sales, while <a href=\"https:\/\/academy.siteground.com\/en\/how-to-write-promotional-emails\/\" target=\"_blank\" rel=\"noopener\">promotional emails<\/a> with no higher than a 28% open rate bring in 15 times more. Which campaign is more successful? The math is obvious, isn\u2019t it?&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-the-numbers-actually-tell-you\">What the Numbers Actually Tell You<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you realize <strong>how much revenue a well-executed email strategy can generate compared to its cost<\/strong>, it\u2019s clear why so many businesses prioritize it. But the real value lies in understanding what makes it so effective.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Companies seeing the highest returns, share some common traits:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>They dedicate substantial resources to email<\/li>\n\n\n\n<li>They send emails consistently<\/li>\n\n\n\n<li>They use segmentation to target their messages<\/li>\n\n\n\n<li>They measure revenue per email, not just vanity metrics like open rates<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The takeaway here is that it&#8217;s <strong>not about hitting a magic number. It&#8217;s about understanding the relationship between investment, strategy, and results.<\/strong> And that\u2019s where metrics come, and especially understanding which benchmarks you should really pay attention to.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-9-email-marketing-metrics-the-benchmarks-that-matter\"><span class=\"ez-toc-section\" id=\"9-email-marketing-metrics-the-benchmarks-that-matter\"><\/span><strong>9 Email Marketing Metrics + the Benchmarks that Matter<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-open-rate\">1. Open Rate<\/h3>\n\n\n\n<div class=\"post-page__colored-blocks post-page__colored-blocks--update\"><p class=\"text text--size-medium color-darkest\"><br>Formula: (number of opens \/ number of delivered emails) x 100<\/p><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s start with a metric that can easily get more attention than it probably should: the open rate. Quite simply, it represents the percentage of email recipients who actually opened your email.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But here\u2019s the thing: <strong>open rates just aren\u2019t as reliable as they used to be<\/strong>. Thanks to Apple\u2019s Mail Privacy Protection and security bots from Gmail and Yahoo, <strong>many opens are now false or inflated. <\/strong>That doesn\u2019t make them useless\u2014they\u2019re <strong>still helpful <\/strong>for spotting deliverability issues and comparing subject line performance\u2014but they\u2019re <strong>no longer the gold standard.<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Good Open Rate<\/strong>: 20-30% (varies significantly by industry)<\/li>\n\n\n\n<li><strong>Red flag: <\/strong>Below 15% or sudden drops of more than 10% points from your normal performance<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Now, instead of obsessing over potentially inflated open rates, successful email marketers <strong>focus on metrics that show real engagement<\/strong>. Let\u2019s move on to those metrics that reveal the most.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Click-Through Rate (CTR)<\/strong>&nbsp;<\/h3>\n\n\n\n<div class=\"post-page__colored-blocks post-page__colored-blocks--update\"><p class=\"text text--size-medium color-darkest\"><br>Formula: (clicks \/ delivered emails) x 100<\/p><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">This metric shows actual engagement, as it tells you what <strong>percentage of people clicked on a link<\/strong> in your email after receiving it. And while bots could inflate clicks, it\u2019s not as excessive as with open rates. This is one of the metrics that <strong>best measures campaign effectiveness<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Good CTR<\/strong>: 2-5% (varies significantly by industry)<\/li>\n\n\n\n<li><strong>Excellent CTR<\/strong>: 5%+<\/li>\n\n\n\n<li><strong>Red flag<\/strong>: Below 1%<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Click-to-Open Rate (CTOR)<\/h3>\n\n\n\n<div class=\"post-page__colored-blocks post-page__colored-blocks--update\"><p class=\"text text--size-medium color-darkest\"><br>Formula: (clicks \/ opens) x 100<\/p><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">This metric shows how effective your email content is at driving clicks after someone opens the email\u2014in other words, it <strong>reflects the percentage of true <a href=\"https:\/\/academy.siteground.com\/en\/email-engagement\/\" target=\"_blank\" rel=\"noopener\">email engagement<\/a> <\/strong>with your content. It\u2019s one of the best indicators of whether your email delivers on the promise made by your subject line. A high click-to-open rate means you set the right expectations from the start, and that you followed through.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Good CTOR<\/strong>: 10-15%<\/li>\n\n\n\n<li><strong>Excellent CTOR:<\/strong> 20%+<\/li>\n\n\n\n<li><strong>Industry leaders: <\/strong>Professional Services (27%), Consulting (26.5%)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Conversion Rate<\/h3>\n\n\n\n<div class=\"post-page__colored-blocks post-page__colored-blocks--update\"><p class=\"text text--size-medium color-darkest\"><br>Formula: (conversions \/ delivered emails) x 100<\/p><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Did your email achieve its goal? Maybe your goal was to make a sale, encourage a download, or get someone to sign up\u2014each email can have its own goal, and it can be whatever objective you choose. At the end of the day, <strong>it\u2019s the metric that truly matters for your business.&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Typical range:<\/strong> 2-5% (highly dependent on industry and goal)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Revenue Per Email<\/h3>\n\n\n\n<div class=\"post-page__colored-blocks post-page__colored-blocks--update\"><p class=\"text text--size-medium color-darkest\"><br>Formula: (revenue generated \/ emails sent)&nbsp;<\/p><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">This is the metric that pays the bills\u2014the one that justifies your entire email program. After all, it <strong>shows how much revenue your emails generate<\/strong>, directly connecting your email efforts to the bottom line of your marketing funnel.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ecommerce average<\/strong>: $0.10 &#8211; $0.50 per email<\/li>\n\n\n\n<li><strong>SaaS average: <\/strong>$0.20 &#8211; $1.00 per email&nbsp;<\/li>\n\n\n\n<li><strong>Strong performance:<\/strong> $1.00+ per email&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Having reviewed all the metrics thus far, it&#8217;s important to keep in mind that the above <strong>benchmarks vary dramatically <\/strong>by industry, product price, and audience size.&nbsp; And while engagement metrics\u2014like the ones we&#8217;ve just covered\u2014can be debated, <strong>deliverability benchmarks are non-negotiable<\/strong>. These are the foundation of any successful email program. So let\u2019s move on to the deliverability benchmarks you must keep an eye on.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Delivery Rate&nbsp;<\/h3>\n\n\n\n<div class=\"post-page__colored-blocks post-page__colored-blocks--update\"><p class=\"text text--size-medium color-darkest\"><br>Formula: (delivered emails \/ total emails sent) x 100<\/p><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">This metric measures <a href=\"https:\/\/academy.siteground.com\/en\/email-deliverability\/\" target=\"_blank\" rel=\"noopener\">email deliverability<\/a> via percentage of emails that are successfully delivered to recipients&#8217; inboxes (not bounced or blocked). It\u2019s the <strong>foundation of email performance<\/strong> because if your emails aren\u2019t being delivered, nothing else matters. A strong delivery rate signals healthy list hygiene and good sender reputation.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Aim for 98% or higher<\/strong>&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.siteground.com\/email-marketing\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"511\" src=\"https:\/\/academy.siteground.com\/en\/wp-content\/uploads\/sites\/2\/2025\/06\/Email-deliverability-you-at-trust-SiteGround.jpg\" alt=\"Email deliverability you at trust - SiteGround\" class=\"wp-image-24460\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-7-bounce-rate\">7. Bounce Rate<\/h3>\n\n\n\n<div class=\"post-page__colored-blocks post-page__colored-blocks--update\"><p class=\"text text--size-medium color-darkest\"><br>Formula: (bounced emails \/ total emails sent) x 100<\/p><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The bounce rate represents the percentage of emails that couldn\u2019t be delivered to recipients\u2014either because the address is invalid (hard bounce) or there\u2019s a temporary issue (soft bounce). A <strong>low bounce rate is a good indicator of <a href=\"https:\/\/academy.siteground.com\/en\/building-an-email-list\/\" target=\"_blank\" rel=\"noopener\">email list quality<\/a><\/strong>, whereas a high one can damage your sender reputation with inbox providers, making it harder for future emails to land in the inbox.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Keep it under 2%<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8. Spam Complaint Rate&nbsp;<\/h3>\n\n\n\n<div class=\"post-page__colored-blocks post-page__colored-blocks--update\"><p class=\"text text--size-medium color-darkest\"><br>Formula: (spam complaints \/ delivered emails) x 100<\/p><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">When recipients mark your email as spam, it signals to inbox providers that your messages may be unwanted. <strong>Even a small number of complaints can harm your sender reputation<\/strong> and drastically reduce deliverability. ISPs take this metric seriously\u2014consistently high rates can land your emails in the spam folder or block them altogether.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Stay within 0.1-0.2%<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">9. Unsubscribe Rate&nbsp;<\/h3>\n\n\n\n<div class=\"post-page__colored-blocks post-page__colored-blocks--update\"><p class=\"text text--size-medium color-darkest\"><br>Formula: (unsubscribes \/ delivered emails) x 100<\/p><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">When someone chooses to stop receiving your emails, it\u2019s recorded as an unsubscribe. While it might feel like a loss, it\u2019s <strong>actually a sign that your list is getting more focused<\/strong>\u2014and that\u2019s a good thing. Unsubscribes are far less harmful than spam complaints, and <strong>making it easy for people to opt out shows respect<\/strong> for your audience and supports long-term deliverability.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>A rate between 1\u20132%<\/strong> is typical<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pro tip: Want to reduce your bounce rate and number of unsubscribes? Add a <a href=\"https:\/\/academy.siteground.com\/en\/double-opt-in\/\" target=\"_blank\" rel=\"noopener\">double opt-in<\/a> to your sign up process, as it ensures the people who sign up genuinely want to be on your list.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"top-email-benchmarks-by-industry\"><\/span>Top Email Benchmarks By Industry<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Now that we know the statistics that actually matter, here\u2019s what typical email marketing benchmarks look like, according to DotDigital\u2019s Global Benchmark Report 2025.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These email marketing benchmarks by industry <strong>represent comprehensive email marketing statistics from real campaigns,<\/strong> showing how average email open rates and click rates vary significantly across sectors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Average Performance:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Unique Open Rate: <\/strong>32.8%<\/li>\n\n\n\n<li><strong>Unique Click Rate<\/strong>: 1.3%<\/li>\n\n\n\n<li><strong>Unique CTOR:<\/strong> 4%&nbsp;<\/li>\n\n\n\n<li><strong>Unsubscribe Rate:<\/strong> 0.13%<\/li>\n\n\n\n<li><strong>Bounce Rate:<\/strong> 0.73%<\/li>\n\n\n\n<li><strong>Delivery Rate: <\/strong>99.28%<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"2560\" src=\"https:\/\/academy.siteground.com\/en\/wp-content\/uploads\/sites\/2\/2025\/06\/Top-Email-Benchmarks-By-Industry-scaled.jpg\" alt=\"Top Email Benchmarks By Industry\" class=\"wp-image-24462\" \/><\/figure>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\"><em>You can see the full list <\/em><a href=\"https:\/\/dotdigital.com\/global-benchmark-report\" target=\"_blank\" rel=\"noopener nofollow\"><em>here<\/em><\/a><em>.&nbsp;<\/em><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>But there\u2019s a lot these numbers don\u2019t tell you. <\/strong>The <strong>benchmarks above lack context<\/strong> about audience size, demographics, send frequency, email client (Gmail, Apple, Yahoo, Outlook, etc.) breakdown, or content type. <strong>Your specific situation might be completely different<\/strong>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"case-study-when-lower-metrics-lead-to-higher-success\"><\/span><strong>Case Study: When Lower Metrics Lead to Higher Success<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s a case study that might surprise you. In the near past, <strong>our team created a four-day email course<\/strong>, called &#8220;<a href=\"https:\/\/www.siteground.com\/grow-your-business-online-course\" target=\"_blank\" rel=\"noopener\">Grow Your Business Online<\/a>,&#8221; which<strong> educated subscribers on practical marketing tactics<\/strong> like content audits, SEO optimization, landing page creation, and email marketing fundamentals. Each day of the course delivered pure value with actionable steps and checklists.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The course had only a small hosting banner at the bottom of each email. No hard sell. No pushy CTAs. Just valuable education with a subtle mention of our services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The results? <strong>Click rates were lower than our sales emails. But the course subscribers became our highest-converting customers.<\/strong> Why? Because <strong>we built trust through consistent value delivery.<\/strong> When they needed hosting, we were the obvious choice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The lesson:<\/strong> relationship-building emails might underperform on immediate metrics but overperform on lifetime value. Sometimes the best sales strategy is not selling at all.<\/p>\n\n\n\n<div class=\"post-page__colored-blocks post-page__colored-blocks--update\"><p class=\"text text--size-medium color-darkest\">Not sure where you are in the relationship-building process with your customers? Pay special attention to the <a href=\"https:\/\/academy.siteground.com\/en\/email-customer-journey\/\" target=\"_blank\" rel=\"noopener\">email customer journey<\/a>. <strong>Sometimes customers might be in an educational stage, while others are more likely on the brink of decision<\/strong>. Knowing this can also change the lens through which you evaluate your metrics.<\/p><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"complex-metrics-made-simple\"><\/span><strong>Complex Metrics Made Simple<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>You don&#8217;t need to constantly compare against industry standard <\/strong>email open rates or get overwhelmed by email marketing statistics. You also don&#8217;t need a mathematics degree to track what matters.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some <strong>basic <a href=\"https:\/\/academy.siteground.com\/en\/email-marketing-metrics\/\" target=\"_blank\" rel=\"noopener\">email marketing metrics<\/a> and approaches that you can easily start with. <\/strong>Ask these questions below and find the answers in the metrics:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>For every campaign:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Did people engage? Check CTR.&nbsp;<\/li>\n\n\n\n<li>Did we deliver on our promise? Check CTOR.&nbsp;<\/li>\n\n\n\n<li>Did we achieve our goal? Check conversions.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Review monthly:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Are we reaching inboxes? Check delivery rate.&nbsp;<\/li>\n\n\n\n<li>Is our list healthy? Check bounce rate.&nbsp;<\/li>\n\n\n\n<li>Are people happy? Check unsubscribe and spam rates.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Evaluate quarterly:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What&#8217;s our revenue per email?&nbsp;<\/li>\n\n\n\n<li>Which segments perform best?<\/li>\n\n\n\n<li>What content drives action?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">While email marketing benchmarks by industry provide useful context, your email performance <strong>metrics should be measured against your own baseline <\/strong>rather than just average email open rates across your sector.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"build-your-own-benchmarks\"><\/span><strong>Build Your Own Benchmarks<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Experienced email marketers build their own benchmarks, but honestly anyone can do it. Below, I\u2019m summarizing in four steps how you can easily build your own email marketing benchmarks:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Establish YOUR baseline<\/strong>: Track your metrics for 3-6 months without major changes<\/li>\n\n\n\n<li><strong>Separate by <\/strong><a href=\"https:\/\/academy.siteground.com\/en\/types-of-emails\/\" target=\"_blank\" rel=\"noopener\"><strong>type of email<\/strong><\/a>: Educational emails perform differently than promotional ones<\/li>\n\n\n\n<li><strong>Note your patterns<\/strong>: Understand your audience&#8217;s unique behavior<\/li>\n\n\n\n<li><strong>Improve gradually<\/strong>: Aim to beat your own records, not industry averages<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Once you know your normal performance, you can run meaningful tests and actually know if they worked.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">An Action Plan To Begin With<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In order to move beyond the benchmark expectations, I suggest you follow the below roadmap. This action plan has proven successful for me in every email marketing project I\u2019ve worked on.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Week 1-2: Audit Your Current State<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check your deliverability metrics first (they&#8217;re fundamental)<\/li>\n\n\n\n<li>Note your current CTR and conversion rates<\/li>\n\n\n\n<li>Don&#8217;t change anything yet, just observe<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Week 3-4: Pick One Metric to Improve<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Start with CTR (it&#8217;s easiest to impact)<\/li>\n\n\n\n<li>Test one element per email only: subject lines, send times, or CTAs<\/li>\n\n\n\n<li>Compare to YOUR own baseline, not industry standards<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Month 2: Scale What Works<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Continue with the changes that were successful<\/li>\n\n\n\n<li>Begin basic segmentation (engaged vs. unengaged is a great start)<\/li>\n\n\n\n<li>Keep tracking against your own benchmarks<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ongoing: Build Relationships, Not Just Lists<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Focus on value-first content<\/li>\n\n\n\n<li>Make unsubscribing easy&nbsp;<\/li>\n\n\n\n<li>Remember that trust drives long-term results<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"relationships-beat-email-marketing-benchmarks\"><\/span><strong>Relationships Beat Email Marketing Benchmarks<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What really matters in email marketing is building genuine connections with your subscribers, providing value, and always respecting their inbox.&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A 22% open rate that builds trust and drives revenue beats a 40% open rate achieved through misleading subject lines\u2014every single time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And try to remember:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open rates are inflated and are getting less reliable<\/li>\n\n\n\n<li>CTR shows real engagement<\/li>\n\n\n\n<li>Your best benchmark is your own past performance<\/li>\n\n\n\n<li>Deliverability metrics are non-negotiable<\/li>\n\n\n\n<li>Strategies that prioritize value for your subscribers always win long-term<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The most successful email marketers I know <strong>barely talk about industry benchmarks. They talk about their subscribers, their content strategy, and their continuous improvements.&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Great email marketing really happens not by chasing someone else&#8217;s average, but by <strong>consistently delivering value<\/strong> to the people who chose to hear from you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After all, behind every click is a real person who trusted you with their inbox. Honor that trust, and the metrics will follow.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.siteground.com\/academy\/email-marketing-benchmarks\/#form\">GET YOUR FREE EMAIL MARKETING BENCHMARKS TRACKER<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.siteground.com\/email-marketing\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/academy.siteground.com\/en\/wp-content\/uploads\/sites\/2\/2025\/06\/inline_banner_email_marketing_metrics-1024x512-1.jpg\" alt=\"\" class=\"wp-image-24463\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"faqs-about-email-marketing-benchmarks\"><\/span><strong>FAQs about Email Marketing Benchmarks<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What are average email open rates by industry?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Average email open rates <strong>vary significantly by industry<\/strong>. Nonprofits see around 40% open rates, while ecommerce averages 30%. Education and training industries typically achieve 35-36% open rates, and business &amp; finance sectors average 31%. These email marketing benchmarks by industry provide context, but <strong>your specific audience behavior matters more<\/strong> than hitting these averages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What is a good click-through rate for email marketing?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A good click-through rate typically ranges from 2% to 5%, but this can vary depending on the industry and the type of content being sent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How can I improve my email open rates?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use compelling <a href=\"https:\/\/academy.siteground.com\/en\/email-subject-lines\/\" target=\"_blank\" rel=\"noopener\">email subject lines<\/a> with personalization, test different variations through A\/B testing, and send emails at optimal times based on your audience&#8217;s behavior.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How do privacy changes impact email marketing metrics?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>With enhanced email privacy features, open rate accuracy can be affected<\/strong>. It&#8217;s important to adapt your strategies and focus on other metrics like CTR and CTOR for a comprehensive view.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What email marketing metrics should I track instead of just open rates?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Focus on metrics that show real engagement:<\/strong> Click-through rate (CTR), click-to-open rate (CTOR), conversion rate, and revenue per email. These email performance metrics provide more reliable insights than open rates, which can be inflated by privacy features and email bots.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How often should I compare my metrics to email marketing benchmarks?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Check email marketing benchmarks<strong> by industry quarterly for context, but track your own performance monthly.<\/strong> Your email marketing <strong>statistics should improve against your own baseline <\/strong>rather than constantly chasing industry standard email open rates. Build your own benchmarks based on 3-6 months of consistent data.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I&#8217;ve been running email campaigns for seven years. Product launches, educational series, engagement campaigns for passive subscribers, you name it. And I&#8217;m here to tell you something that might surprise you: email marketing benchmarks don\u2019t always tell the whole story. Not because the numbers are wrong. They&#8217;re not. But because they&#8217;re missing the context that &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/academy.siteground.com\/en\/email-marketing-benchmarks\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Email Marketing Benchmarks: What Matters (And What Doesn&#8217;t)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":58,"featured_media":24465,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-24459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-marketing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Email Marketing Benchmarks: What Matters (And What Doesn&#039;t) - SiteGround Academy<\/title>\n<meta name=\"description\" content=\"Learn the email marketing benchmarks matter in 2025, what metrics to ignore, and how to build your own baseline for better campaign results.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/academy.siteground.com\/en\/email-marketing-benchmarks\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Email Marketing Benchmarks: What Matters (And What Doesn&#039;t)\" \/>\n<meta property=\"og:description\" content=\"Learn the email marketing benchmarks matter in 2025, what metrics to ignore, and how to build your own baseline for better campaign results.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/academy.siteground.com\/en\/email-marketing-benchmarks\/\" \/>\n<meta property=\"og:site_name\" content=\"SiteGround\" \/>\n<meta property=\"article:publisher\" 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