{"id":17472,"date":"2023-08-24T07:45:27","date_gmt":"2023-08-24T07:45:27","guid":{"rendered":"https:\/\/newblog.siteground.com\/en\/?p=17472"},"modified":"2026-05-12T11:15:33","modified_gmt":"2026-05-12T11:15:33","slug":"bounce-rate","status":"publish","type":"post","link":"https:\/\/academy.siteground.com\/en\/bounce-rate\/","title":{"rendered":"8 Steps to Lower Your Website Bounce Rate and Keep Visitors Engaged"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">According to Kissmetric research, 40% of website users will abandon your site if it takes over three seconds to load. With just 3 seconds delay, and you can lose almost half of your website visitors, increasing your bounce rate, lowering website conversions, and profit. Here are our tips on how to speed up your website to keep your bounce rates low, and user engagement high.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-is-it-important-for-your-website\"><span class=\"ez-toc-section\" id=\"why-is-it-important-for-your-website\"><\/span>Why is it important for your website<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bounce rate <strong>is the percentage of visitors who leave your web page without taking any action &#8211; clicking a link on it, or making any purchase<\/strong>. What&#8217;s even worse is that this experience sticks, and they are unlikely to ever return to this web page. So keeping your bounce rates low is crucial for all of the following reasons:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Increase conversion rates \u2013 when you lower your bounce rate, you\u2019ll have more returning customers, which can increase your conversion rates.&nbsp;<\/li>\n\n\n\n<li>Improve brand awareness \u2013 if your bounce rates are lower, this means that your visitors are engaged with your content, which leads to better brand recognition.<\/li>\n\n\n\n<li>Achieve better SEO rankings \u2013 having lower bounce rates can improve your SEO rankings in Google and other search engines.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-factors-influence-your-website-bounce-rate\"><span class=\"ez-toc-section\" id=\"what-factors-influence-your-website-bounce-rate\"><\/span>What factors influence your website bounce rate<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A high bounce rate usually means that your website\u2019s content and\/or design is not relevant or appealing to your users, which will ultimately hurt your online business goals. Here are some of the main things that can lead to higher bounce rates on your website:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Slow page loading times;<\/li>\n\n\n\n<li>Not a mobile-friendly page;<\/li>\n\n\n\n<li>Poor web page UX;<\/li>\n\n\n\n<li>Messy navigation structure;<\/li>\n\n\n\n<li>Low quality and\/or irrelevant content;<\/li>\n\n\n\n<li>Bad internal linking and\/or lack of clear CTAs.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-is-a-good-bounce-rate-and-how-to-figure-out-yours\"><span class=\"ez-toc-section\" id=\"what-is-a-good-bounce-rate-and-how-to-figure-out-yours\"><\/span>What is a good bounce rate and how to figure out yours<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The average bounce rate depends on the industry and type of website that you have. According to Custom Media Labs, here are the benchmarks for high-low bounce rates:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>20-45% for ecommerce websites;<\/li>\n\n\n\n<li>25-55% for B2B websites;<\/li>\n\n\n\n<li>30-55% lead generation websites;<\/li>\n\n\n\n<li>35-60% non-ecommerce content websites;<\/li>\n\n\n\n<li>60-90% for landing pages;<\/li>\n\n\n\n<li>65-90% for blogs, dictionaries, portals.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can monitor and analyze your bounce rates and other important statistics by using tools like Google Analytics. You can even <a href=\"https:\/\/newblog.siteground.com\/en\/migrating-to-google-analytics-4\/\" data-type=\"post\" data-id=\"17241\" target=\"_blank\" rel=\"noopener\">migrate to Google Analytics 4<\/a> in order to be in line with the latest version.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-bounce-rate-vs-exit-rate\"><span class=\"ez-toc-section\" id=\"bounce-rate-vs-exit-rate\"><\/span>Bounce rate vs. Exit rate<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">There&#8217;s an important distinction between bounce rate and exit rate. Exit rate is the percentage of people who leave your website from a certain web page, after they have visited a number of pages on your website. For instance, a visitor may land on a blog post article on your site, in which case they click an internal link in that blog post that leads them to another blog post. Then, they exit that second blog post, which will increase this blog page\u2019s exit rate. On the contrary, bounce rate will mean that a visitor closed that same page they\u2019ve initially landed on.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A high exit rate isn\u2019t necessarily a bad thing. There are two main factors to consider when making conclusions about your exit rate \u2013 the type of web page and the average time on the web page. For instance, if you have an online store and your \u201cThank you\u201d page (the one appearing to your visitors, after they\u2019ve made a purchase) has a high exit rate \u2013 that\u2019s good, because it means that many people have completed a purchase. If it\u2019s another type of page, e.g. a landing page with your products and visitors still spend lots of time on it, but the exit rate is high \u2013 this could mean that you have some UX design issues on this particular page. If a blog post page exit rate is high, but average time on page is high too \u2013 this means visitors are engaged with your content and it\u2019s still a good sign.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-reduce-your-website-bounce-rate\"><span class=\"ez-toc-section\" id=\"how-to-reduce-your-website-bounce-rate\"><\/span>How to reduce your website bounce rate<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A high bounce rate, however, is something you need to worry about, and take action to keep as low as possible. Let\u2019s explore what you, as a website owner, can do to reduce your bounce rates:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-improve-your-web-page-load-speed\"><span class=\"ez-toc-section\" id=\"1-improve-your-web-page-load-speed\"><\/span>1. Improve your web page load speed<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If your website takes more than 3 seconds to start loading, chances are that your visitors won\u2019t wait for it \u2013 they\u2019ll leave and move on to another website. To avoid that, you should make sure your website loads as fast as possible. Here are some basic, plus advanced tips on how you can optimize your website performance:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Use a CDN<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enabling a Content Delivery Network (CDN) is an important factor that can speed up your website. A CDN keeps copies of your website on servers in different locations around the world. Then, when a user requests to view your website, the CDN makes sure that the content is served to your visitors from a server that\u2019s close to them. This makes it possible for your website to load faster upon user\u2019s request, especially for your international visitors.<br>SiteGround has its own, in-house developed <a href=\"https:\/\/newblog.siteground.com\/en\/siteground-cdn-2-0\/\" data-type=\"post\" data-id=\"16836\" target=\"_blank\" rel=\"noopener\">SiteGround CDN<\/a> which comes with free and premium plans, it\u2019s easy-to-use and navigate, and ensures blazingly-fast page loading times.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/my.siteground.com\/marketplace\/hosting\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"374\" src=\"https:\/\/academy.siteground.com\/en\/wp-content\/uploads\/sites\/2\/2023\/08\/CDN_1480x580-1024x374.jpg\" alt=\"\" class=\"wp-image-17485\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Enable Website Caching<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Caching is a powerful technology that can speed up your website. It stores copies of your data in the server memory which then serves this content to your users faster. In this way, your users can access your website and files much faster, as it won\u2019t be necessary to fetch them anew, but rather take them from this cached memory.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SiteGround clients leverage our <a href=\"https:\/\/newblog.siteground.com\/en\/supercacher-for-all\/\" data-type=\"post\" data-id=\"14179\" target=\"_blank\" rel=\"noopener\">powerful caching technology<\/a>, built in-house on three levels \u2013 NGINX Direct Delivery for caching static content, Dynamic Cache for caching dynamic content and Memcached for object caching (caching database queries). All three in power can speed up websites up to 5 times!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Optimize your website code and media<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To further speed up your website, you can consider a few other techniques as well. First, compress large images and videos (without compromising their quality). This will make your web pages load faster and improve your overall website performance. Next, make sure to combine (combine multiple files into one to reduce number of requests) and minify (remove all unnecessary characters) CSS and JavaScript files. Thirdly, remove all unnecessary plugins on your website, as they slow it down. Even if they\u2019re just deactivated, they can still cause slow loading times, so make sure to delete them completely.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Use fast MySQL setup<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have a growing database on your website, your website will need to handle a number of requests to fetch data from this database upon users\u2019 requests. This could cause heavy MySQL queries which significantly slow down your TTFB (Time to First Byte) and affect your overall website performance.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All SiteGround clients benefit from our <a href=\"https:\/\/newblog.siteground.com\/en\/new-mysql-setup\/\" data-type=\"post\" data-id=\"14093\" target=\"_blank\" rel=\"noopener\">custom MySQL setup<\/a>, enabled by default, which allows for the simultaneous processing of a large number of requests which in turn brings down the number of slow queries between 10 and 20 times.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Make sure your PHP is fast<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s crucial that your website runs on the latest and fastest PHP version. Not only that, but you also need to make sure that your web server is handling that PHP version in the most efficient way in order to improve your overall website performance.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SiteGround clients have the advantage of our custom <a href=\"https:\/\/newblog.siteground.com\/en\/ultrafast-php-for-faster-sites\/\" data-type=\"post\" data-id=\"13777\" target=\"_blank\" rel=\"noopener\">ultrafast PHP setup<\/a> (available on GrowBig and GoGeek plans) that uses less server memory, which in turn allows the server to process a bigger number of queries faster. In this way, our ultrafast PHP setup cuts TTFB and makes web pages load 30% faster on average, compared to a standard PHP setup.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Keep tabs on your website speed&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Last but not least, it\u2019s important to keep an eye on your website speed on a regular basis. Run regular speed tests on your websites with online tools at least once a month. When you see some worrying results, take immediate action to improve the relevant areas. However, given the fact that this is yet another thing you need to take care of, keep in mind that it might take you much time, effort and money.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SiteGround clients have the unique opportunity to receive free <a href=\"https:\/\/newblog.siteground.com\/en\/monthly-performance-reports\/\" data-type=\"post\" data-id=\"16928\" target=\"_blank\" rel=\"noopener\">monthly performance reports<\/a>, straight into their inboxes. Our monthly performance reports provide our clients with useful information about their website speed status in different categories (e.g. cache ratio, CDN usage, WordPress optimization, etc.) in an easy-to-read format, including actionable tips for areas that might need improvement.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.siteground.com\/?mktafcode=a579a36b5cb4e9e6b2aaa17c0d88905d\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"475\" src=\"https:\/\/academy.siteground.com\/en\/wp-content\/uploads\/sites\/2\/2023\/08\/Hosting_1480x580-1024x475.jpg\" alt=\"\" class=\"wp-image-17487\" \/><\/a><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-speed-up-your-wordpress-website\">Speed up your WordPress website<\/h4>\n\n\n\n\n\n\n\n<p class=\"wp-block-paragraph\">In case your website is WordPress-based, there are some extra steps that you can take to ensure your WordPress application runs as fast as possible. We&#8217;ve summarized <a data-type=\"post\" data-id=\"16717\" href=\"https:\/\/newblog.siteground.com\/en\/best-website-speed-optimization-tips-and-tricks\/\" target=\"_blank\" rel=\"noopener\">the best WordPress Website Speed Optimization Tips and Tricks<\/a>, and added some <a href=\"https:\/\/academy.siteground.com\/en\/wordpress-performance\/\" id=\"22752\" target=\"_blank\" rel=\"noopener\">more expert tips on optimizing your WordPress website<\/a> on our blog.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can check off most of the tips and tricks outlined in both of these articles with a single plugin &#8211; the <a href=\"https:\/\/www.siteground.com\/wordpress-plugins\/siteground-optimizer\" target=\"_blank\" rel=\"noopener\">SiteGround Speed Optimizer plugin<\/a>, free and available for all WordPress users, regardless of your hosting platform. The plugin provides you with multiple features, divided into the most important categories for your website \u2013 powerful caching (to reduce your site TTFB), frontend optimizations (to keep your website HTML, CSS, and JavaScript files and fonts optimized), media optimizations (to optimize your site media without compromising on quality), and environment optimizations (to manage your site resource usage and save bandwidth).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/wordpress.org\/plugins\/sg-cachepress\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"401\" src=\"https:\/\/academy.siteground.com\/en\/wp-content\/uploads\/sites\/2\/2023\/08\/Speed_1480x580-1024x401.jpg\" alt=\"\" class=\"wp-image-17488\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-optimize-your-website-for-mobile\"><span class=\"ez-toc-section\" id=\"2-optimize-your-website-for-mobile\"><\/span>2. Optimize your website for mobile<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Another important step you need to take is making your website mobile-friendly. A lot of the traffic to your site will come from mobile devices, so you need to make sure that your site is responsive. Check whether fonts, large images and videos, and other important elements work well on mobile. Your website\u2019s mobile version should be easy to navigate from your users, giving them the content or information they need quickly and concisely.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-design-appealing-landing-pages\"><span class=\"ez-toc-section\" id=\"3-design-appealing-landing-pages\"><\/span>3. Design appealing landing pages<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Landing pages are the first thing users see when they land on your website. Make them catchy, appealing and engaging. Keep your landing pages straight to the point, with focused content, and clear CTAs. They should be navigable and readable. Include appealing and appropriate visuals, such as images and short videos. Make your landing pages correspond with the needs of your audience. If your audience is diverse, make sure to create multiple landing pages for different groups of users.<\/p>\n\n\n\n\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-have-a-clear-website-navigation-structure\"><span class=\"ez-toc-section\" id=\"4-have-a-clear-website-navigation-structure\"><\/span>4. Have a clear website navigation structure<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When your audience visits your website, they need to have a pleasant user experience in order not to leave your website and even come back to it. To achieve this, make sure that you remove things that might annoy your visitors, but are not absolutely necessary for your website\u2019s success, such as bots, too many popups and ads, and other distracting elements.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Another crucial step is to analyze your users\u2019 intent in order to design the page in a way that will answer their needs. Keep in mind how your content and visual elements are organized on the website and whether it\u2019s easy for users to navigate through the different parts of your site.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To do all that, you can use GA4 to analyze which of your pages have high bounce rates, then optimize their navigation structure and rearrange content order.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-improve-your-content\"><span class=\"ez-toc-section\" id=\"5-improve-your-content\"><\/span>5. Improve your content<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The quality of your website\u2019s content might be another factor that makes your visitors bounce. Focus on improving your content by making it more relevant to your audience, in the first place. The three main things you should focus on are the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Quality \u2013 provide valuable and quality content that brings something extra to your readers;<\/li>\n\n\n\n<li>Relevance \u2013 write content with relevant keywords that not only make users land on your site, but also help them find the content they\u2019ve been looking for;<\/li>\n\n\n\n<li>Readability \u2013 keep your content clear, concise and in an easy-to-read format with subheadings, short paragraphs and proper fonts.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-have-clear-ctas\"><span class=\"ez-toc-section\" id=\"6-have-clear-ctas\"><\/span>6. Have clear CTAs<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To reduce your bounce rates, you can also include clear calls to action on your website. These will not only lower bounce rates, but help in converting your visitors. Encourage your audience to take the action you want them to take, such as clicking a link, making a purchase, downloading a resource, by including clear CTAs on the relevant places in your site. Here are some quick tips for your CTAs:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make your CTAs be visible on the web page \u2013 use appropriate colors and designs, e.g. buttons.<\/li>\n\n\n\n<li>Write short, concise and actionable texts on your CTAs that encourage your visitors to take action, e.g. READ NOW.<\/li>\n\n\n\n<li>Place your CTAs on key locations on the web page, such as towards the top of the page, or another highly-visible place.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-7-use-internal-linking\"><span class=\"ez-toc-section\" id=\"7-use-internal-linking\"><\/span>7. Use internal linking<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Another proven strategy for keeping your visitors engaged and thus reducing bounce rates is to place internal links on your web pages. These links should lead to other relevant content on your own website. For example, while your visitors are reading a blog post, you provide them with a link to another blog post they might find useful. You could also provide them with links to relevant blog posts, pages at the end of the article they\u2019re reading. This way, you will keep your visitors longer on your website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-8-implement-exit-surveys\"><span class=\"ez-toc-section\" id=\"8-implement-exit-surveys\"><\/span>8. Implement exit surveys<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Last but not least, you can implement exit surveys or exit-intent popups. They are windows that popup to your visitors when they move the cursor of their mouse on closing the window, i.e. when they are about to leave your website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These \u201cBefore you go\u201d popups could ask your visitors to either give feedback on what you could improve on your website (e.g. add shipping options, offer more products, etc.), or give them an incentive to stay on the website (e.g. discount, free shipping, newsletter subscriptions, eBooks, and others in exchange for their email address).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now, before you \u201cbounce\u201d to another one of our blog posts, leave us a comment below to share some other strategies that have proven successful for you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">[subscribe_cta]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to Kissmetric research, 40% of website users will abandon your site if it takes over three seconds to load. With just 3 seconds delay, and you can lose almost half of your website visitors, increasing your bounce rate, lowering website conversions, and profit. Here are our tips on how to speed up your website &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/academy.siteground.com\/en\/bounce-rate\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;8 Steps to Lower Your Website Bounce Rate and Keep Visitors Engaged&#8221;<\/span><\/a><\/p>\n","protected":false},"author":48,"featured_media":17514,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,6],"tags":[],"class_list":["post-17472","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-website-building","category-wordpress"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>8 Steps to Lower Your Bounce Rate and Keep Visitors Engaged - SiteGround Academy<\/title>\n<meta name=\"description\" content=\"Here 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